—— Run into issues on Tonquin? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. If the app... ⇲
Fix: Check the app for any FAQs or help sections that might provide immediate answers to your questions. Often, common issues are addressed there... ⇲
Fix: Double-check your email inbox (and spam/junk folder) for the verification email. If you find it, follow the instructions to verify your acco... ⇲
Fix: Look for an account deletion option in the app settings. Many apps have a dedicated section for account management where you can find the op... ⇲
Fix: Ensure that your profile is fully completed and up to date. Sometimes, incomplete profiles may not show available work offers. Go to your pr... ⇲
Fix: Try closing the app completely and then reopening it. On iPhone, you can do this by swiping up from the bottom of the screen and swiping the... ⇲
Fix: Research and compare the pay rates offered by Tonquin with other similar platforms. If you find that the rates are significantly lower, cons... ⇲
Fix: Check the payment settings in the app to ensure that your payment method is correctly set up. Sometimes, incorrect payment information can l... ⇲
Fix: Ensure that you are using the latest version of the app. If the sign-up button is missing, it may be a bug that has been fixed in a newer ve... ⇲