fix problems on EyeOnWater [iphone]

​

—— Run into issues on EyeOnWater? Get help pending when official support gets back to you!

EyeOnWater
Info:
company: Badger Meter, Inc.
: https://helpeyeonwater.com/eyeonwater-for-ios/
: helpeyeonwater.com
Chat with our AI-based EyeOnWater Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Lack of real-time monitoring

Fix: 1. Check if your water meter supports real-time data transmission. If it does, ensure that the app is properly linked to the meter. You may... ⇲

No specific leak location information

Fix: 1. Regularly inspect your plumbing and water fixtures for visible leaks. Use the app to monitor usage patterns that may indicate a leak's lo... ⇲
 
UI issue

Confusing interface for non-tech users

Fix: 1. Familiarize yourself with the app by exploring the help section or user guide, if available. Take time to navigate through the app to und... ⇲

Graphs and data can be unhelpful

Fix: 1. Take time to analyze the data presented in the app. Try to correlate the data with your water usage habits to identify patterns. You can... ⇲
 
Notifications issue

Limited ability to set multiple alerts

Fix: 1. Use the existing alert system to set the most critical alerts first. Prioritize which alerts are most important to you and set those up i... ⇲
 
Payments issue

Inability to make payments through the app

Fix: 1. Use the app to monitor your water usage and then make payments directly through your water provider's website or app. Keep the EyeOnWater... ⇲
 
Bugs issue

Requires frequent manual checking

Fix: 1. Set a specific time each day or week to check the app for updates on your water usage. This routine can help you stay informed without co... ⇲

EyeOnWater may not detect all leaks

Fix: 1. Regularly inspect your home for leaks, especially in areas like under sinks, around toilets, and near appliances. Use the app to track an... ⇲
 
Support issue

Poor customer support for app issues

Fix: 1. Utilize online forums or community groups where other users may share solutions to similar issues. This can provide insights and tips fro... ⇲
 
Syncing issue

Inconsistent data reporting from meters

Fix: 1. Regularly compare the app's data with your water bill to identify discrepancies. If you notice consistent issues, check the connection be... ⇲
 
Settings issue

No option for periodic email updates

Fix: 1. Set up a personal reminder system using your email or calendar app to manually check your water usage at regular intervals, such as weekl... ⇲
 
Compatibility issue

Limited functionality for multi-unit residences

Fix: 1. If you manage multiple units, consider using the app for each unit separately and keep a log of their usage to compare and analyze collec... ⇲
 
Freezing issue

EyeOnWater freezes or crashes occasionally

Fix: 1. Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
94.8%

Bad experience
3.1%

Neutral
2.1%

~ from our NLP analysis of 27,845 combined software ratings.

 Switch to these Alternatives:
CoServ
Harris Central Appraisal Dist
Rain Bird
Gexa Energy
Dominion Energy
Discount Power
Reliant
Liberty My Account
Texas by Texas (TxT)
Entergy

 Private Data EyeOnWater collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location