fix problems on Throne [iphone]

—— Run into issues on Throne? Get help pending when official support gets back to you!

Throne: Wishlist for Creators

Info:

company: Global Gifting Technologies Inc.

: https://help.throne.com/

: throne.com

Chat with our AI-based Throne Support

🛠️ Common Throne Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Throne crashes frequently

Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it to see if the issue persists. 2. Upda... ⇲

Black screen upon opening

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe the... ⇲

Slow issue

Slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading tim... ⇲

Loading issue

Indefinite loading when searching

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. Try switching from Wi-Fi to cellular data or vice ver... ⇲

Registration issue

Repeated errors during account setup

Fix: 1. Check Input Information: Ensure that all required fields are filled out correctly and that there are no typos in your email or password.... ⇲

Payments issue

Inability to cash out through the app

Fix: 1. Check Payment Information: Ensure that your payment information is correctly entered and up to date in the app settings. 2. Restart the A... ⇲

Issues with gift ordering and balance credit

Fix: 1. Verify Account Balance: Check your account balance to ensure you have enough funds for the gift order. Go to your account settings to vie... ⇲

Inability to add cash gifts

Fix: 1. Check Payment Information: Ensure that your payment information is correctly entered and up to date in the app settings. 2. Restart the A... ⇲

UI issue

Photos cut off and repeated

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix display issues. 2. Restart the App: Close the ap... ⇲

Customization issue

Overpriced products

Fix: 1. Compare Prices: Use other platforms to compare prices for similar products. This can help you determine if the pricing is reasonable. 2.... ⇲

No option to follow creators

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as new features may be added in updates. 2. Use the Website: If followi... ⇲

Compatibility issue

Limited functionality compared to website

Fix: 1. Use the Website: If the app lacks certain features, consider using the Throne website for a more comprehensive experience. 2. Provide Fee... ⇲

Throne does not support international shipping

Fix: 1. Check Shipping Options: Review the app’s shipping policy to confirm if international shipping is available for specific products. 2. Use... ⇲

Support issue

Problems with third-party vendor receipts

Fix: 1. Check Email: Ensure that you have received the receipt in your email associated with your account. Sometimes, receipts may be sent there... ⇲

Glitches issue

Glitches and data loss

Fix: 1. Backup Data: Regularly back up your data to iCloud or another service to prevent data loss. Go to Settings > [Your Name] > iCloud > iClou... ⇲

Error messages during login

Fix: 1. Check Credentials: Ensure that you are entering the correct email and password. If you’ve forgotten your password, use the ‘Forgot Passwo... ⇲

Notifications issue

Notifications lead to blank pages

Fix: 1. Restart the App: Close the app completely and reopen it to see if the notifications work correctly after a refresh. 2. Check App Permissi... ⇲