fix problems on Orto [iphone]

—— Run into issues on Orto? Get help pending when official support gets back to you!

Orto - For Sonos

Info:

company: Splortal Ltd

: https://orto.app

: orto.app

Chat with our AI-based Orto Support

🛠️ Common Orto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only plays registered songs/albums

Fix: Ensure that all songs and albums you want to play are properly registered in your Orto account. You can do this by going to the settings wit... ⇲

Apple Watch app requires constant syncing

Fix: Check your Bluetooth connection between your iPhone and Apple Watch. Ensure that both devices are within range and that Bluetooth is enabled... ⇲

Account issue

Premium user status not recognized on Apple Watch

Fix: Log out of the Orto app on your Apple Watch and then log back in. This can refresh your account status and may resolve the recognition issue... ⇲

Customization issue

UI lacks customization options

Fix: Explore the settings menu within the Orto app to see if there are any available themes or display options. If customization is limited, cons... ⇲

Payments issue

Monthly subscription fee considered high

Fix: Evaluate your usage of the app and consider whether the features provided justify the cost. If you find that you are not using the app frequ... ⇲

Basic functionality requires monthly fee

Fix: Review the features included in the free version of the app. If you find that the basic functionality is insufficient, consider whether the... ⇲

Bugs issue

Orto is slow and buggy

Fix: Clear the app's cache by going to the settings on your iPhone, selecting the Orto app, and choosing to clear cache or data if that option is... ⇲

Audio issue

Volume changes randomly while scrolling

Fix: Check if there are any accessibility settings enabled that might affect volume control, such as 'Sound Check' or 'Volume Limit'. Disable the... ⇲

Updates issue

Album art updates slowly on Apple TV

Fix: Ensure that your Apple TV is connected to the same Wi-Fi network as your iPhone. This can help with syncing issues. Restart both devices to... ⇲

Authorization loop issue

Fix: Log out of your Orto account on both your iPhone and Apple Watch, then log back in. This can often resolve authorization issues by refreshin... ⇲