fix problems on AURA [iphone]

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—— Run into issues on AURA? Get help pending when official support gets back to you!

AURA - Camera Photo Editor
Info:
company: Lis Johannsen
: https://mega.persona.co/welcome
Chat with our AI-based AURA Support
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Crashes issue

Crashes when saving to camera roll

Fix: Ensure that the app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for AURA, and check if... ⇲

AURA crashes on certain devices

Fix: Check for compatibility issues by visiting the app's page on the App Store to see if your device is listed as compatible. If not, consider u... ⇲
 
Security issue

FaceID purchase confirmation without warning

Fix: Check the app settings for any options related to purchase confirmations. Some apps allow you to adjust settings for FaceID or password prom... ⇲
 
Payments issue

Limited functionality without additional purchases

Fix: Explore the app's free features thoroughly to maximize their use. Sometimes, users overlook valuable tools that are included without additio... ⇲

No clear subscription options

Fix: Review the app's settings or help section for any information regarding subscription plans. Often, this information is buried in the app's m... ⇲
 
Support issue

Poor customer support

Fix: Utilize any available in-app help or FAQ sections to troubleshoot issues. Many apps have built-in resources that can assist with common prob... ⇲
 
Customization issue

Lack of creativity in features

Fix: Explore tutorials or user-generated content online to discover creative ways to use the existing features. Sometimes, the limitation is in h... ⇲
 
Ads issue

Sales ads overwhelm user experience

Fix: Check if there is an option to disable ads within the app settings. Some apps allow users to opt-out of promotional notifications. OR If... ⇲

Harassment for reviews after purchase

Fix: If the prompts are bothersome, you can try to ignore them or provide a review at a later time when you feel ready. The prompts may decrease... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that all devices are running the latest version of the app and the operating system. Updates can resolve performance inconsistencies.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.9%

Bad experience
17.1%

Neutral
5.1%

~ from our NLP analysis of 217 combined software ratings.

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 Private Data AURA collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. AURA Unlimited: $49.99 Annually Renewing AURA Subscription
  2. Unlock Everything!: $4.99 ★ MOST POPULAR ★ Unlock the ultimate set of tools for capturing and editing beautiful pics! (recommended)
  3. AURA Weekly: $6.99 Weekly subscription, all features unlocked
  4. Unlock Borders!: $1.99 FREE FOR TODAY! Unlock the complete collection of premium border designs!
  5. Unlock All Filters!: $1.99 Unlock all the beautifully designed subtle filters for brining out the emotion in your photos!
  6. Unlock LightFX!: $1.99 Unlock the complete collection of carefully crafted and beautifully designed Bokeh and LightFX!
  7. Unlock Phrases!: $1.99 Unlock the complete collection of premium phrases and designs!