fix problems on Ground News [iphone]

—— Run into issues on Ground News? Get help pending when official support gets back to you!

Ground News

Info:

company: Snapwise Inc.

: ground.news

Chat with our AI-based Ground News Support

🛠️ Common Ground News Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot share headline articles using built-in share sheets in Mac app

Fix: To share articles from the Ground News Mac app, you can manually copy the article link. Open the article you want to share, right-click on t... ⇲

Safari extension clutters the browser

Fix: To manage the clutter caused by the Ground News Safari extension, you can customize your Safari toolbar. Right-click on the toolbar and sele... ⇲

Compatibility issue

Safari plugin does not work

Fix: First, ensure that your Safari browser is updated to the latest version. Go to the App Store, click on Updates, and install any available up... ⇲

Loading issue

Download has a separate app that never loads its contents

Fix: Check your internet connection to ensure it is stable. If the app is not loading, try restarting your device and then relaunching the downlo... ⇲

Updates issue

Comments section removed in new update

Fix: If you miss the comments section, consider using social media platforms to discuss articles with others. You can share the article link on p... ⇲

UI issue

External browser function redirects to Ground News site instead of original content

Fix: To access the original content, you can manually copy the link of the article from Ground News and paste it into your external browser's add... ⇲

Ground News design is confusing after update

Fix: Take some time to explore the app's new layout. Familiarize yourself with the new features by checking the help section or user guide within... ⇲

Content issue

Inclusion of conspiracy theory sites as legitimate news sources

Fix: To avoid reading from these sources, you can create a personal list of trusted news sources and manually check them instead of relying on th... ⇲

Ads issue

Ads and paywalls in linked third-party articles

Fix: To minimize ads, consider using a browser with ad-blocking capabilities when accessing third-party articles. You can also look for browser e... ⇲

Privacy issue

Email sharing with visited news sites despite premium account

Fix: Check your account settings to ensure that your email preferences are set correctly. Look for any options related to sharing or notification... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

75.0%

Bad experience

18.8%

Neutral

6.3%

~ from our NLP analysis of 32 combined software ratings.