fix problems on SSG.COM [iphone]

—— Run into issues on SSG.COM? Get help pending when official support gets back to you!

SSG.COM

Info:

company: ShinsegaeMall

: http://m.ssg.com/customer/main.ssg

: m.ssg.com

Chat with our AI-based SSG.COM Support

🛠️ Common SSG.COM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Too many steps to process an order

Fix: To streamline the ordering process, try to familiarize yourself with the app's layout and features. Look for a 'Quick Order' or 'Express Che... ⇲

Complicated user interface

Fix: Take some time to explore the app's features and layout. Familiarize yourself with the main sections such as Home, Categories, and Account.... ⇲

Loading issue

Long loading times

Fix: Check your internet connection to ensure it is stable and fast. If you are on Wi-Fi, try moving closer to the router or switching to a diffe... ⇲

Frequent login failures

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Security issue

Multiple identity verifications required

Fix: If the app requires multiple verifications, check if you can save your verification methods (like phone number or email) in your account set... ⇲

Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button (or swipe up from the bottom on newer... ⇲

Compatibility issue

Lack of landscape mode support

Fix: If the app does not support landscape mode, try to use it in portrait mode as much as possible. You can also provide feedback through the ap... ⇲

Settings issue

Limited product availability for delivery

Fix: Check if there are any filters or settings in the app that allow you to view products available for delivery in your area. This can help you... ⇲

Search issue

Inaccurate search functionality

Fix: When searching for products, try using specific keywords or phrases that closely match the item you are looking for. Avoid using vague terms... ⇲

Bugs issue

Inconsistent product pricing

Fix: If you notice price discrepancies, try refreshing the app or checking for updates. Sometimes, prices may not update in real-time due to conn... ⇲

Bugs present in the app

Fix: If you encounter bugs, try restarting the app or your device to see if that resolves the issue. This can often clear temporary glitches that... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.2%

Neutral

4.7%

Bad experience

3.1%

~ from our NLP analysis of 2,841 combined software ratings.

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Private Data SSG.COM collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Search History
- Browsing History
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- User Content
- Diagnostics