fix problems on CANAL+ MYANMAR [iphone]

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—— Run into issues on CANAL+ MYANMAR? Get help pending when official support gets back to you!

CANAL+ MYANMAR
Info:
company: CANAL PLUS MYANMAR LIMITED
: https://www.facebook.com/canalplusmmfg
: www.canalplus-myanmar.com
Chat with our AI-based CANAL+ MYANMAR Support
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Registration issue

Requires Myanmar phone number for account creation

Fix: If you do not have a Myanmar phone number, consider asking a friend or family member in Myanmar to assist you with the sign-up process using... ⇲
 
Payments issue

Errors after payment

Fix: Check your internet connection to ensure it is stable. A poor connection can lead to payment errors. Try switching to a different Wi-Fi netw... ⇲
 
Screen issue

Black screen while playing shows

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view open apps,... ⇲
 
Video issue

Cannot play any channel

Fix: Ensure that your subscription is active and that you have access to the channels you are trying to watch. Check your account settings for an... ⇲

All video errors

Fix: Restart your device to clear any temporary glitches that may be causing video playback issues. OR Check for any app updates that may addr... ⇲
 
UI issue

Missing essential media player controls

Fix: Look for any settings within the app that may allow you to customize the media player interface. Sometimes, controls can be hidden or minimi... ⇲
 
Compatibility issue

Font not in Myanmar unicode

Fix: Check your device's language and region settings. Go to Settings > General > Language & Region and ensure that Myanmar is selected as the pr... ⇲

CANAL+ MYANMAR not functioning properly on iOS

Fix: Ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update to check for updates. OR Try resetting... ⇲

Inability to access content outside Myanmar

Fix: Consider using a VPN service that allows you to connect to a server in Myanmar, which may enable access to the content you are trying to vie... ⇲
 
Network issue

Frequent buffering issues

Fix: Check your internet speed using a speed test app. If your speed is low, consider switching to a faster network or contacting your internet s... ⇲
 
Content issue

Limited channel selection

Fix: Review your subscription plan to ensure it includes the channels you want. You may need to upgrade your plan for more options. OR Check i... ⇲
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 what users are saying
Good experience
56.3%

Bad experience
37.5%

Neutral
6.3%

~ from our NLP analysis of 64 combined software ratings.

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 Private Data CANAL+ MYANMAR collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics