fix problems on Google One [iphone]

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—— Run into issues on Google One? Get help pending when official support gets back to you!

Google One
Info:
company: Google
: https://support.google.com/googleone
: one.google.com
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Customization issue

No dark mode support

Fix: 1. Enable system-wide dark mode: If your iPhone is running iOS 13 or later, you can enable dark mode for the entire system. Go to Settings >... ⇲
 
Backup issue

Limited backup options

Fix: 1. Review backup settings: Open the Google One app, go to the backup section, and review what is currently being backed up. Ensure that you... ⇲

Difficulty retrieving lost data

Fix: 1. Check Google Drive: If you have lost data, check your Google Drive and Google Photos for backups. You may find your lost files there. 2.... ⇲
 
UI issue

Defective UI for photo access

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Google One, and select 'Offload App'. This will clear the cache without... ⇲
 
Payments issue

Double charging issues

Fix: 1. Check your subscriptions: Go to Settings > [your name] > Subscriptions on your iPhone to see if you have multiple subscriptions for Googl... ⇲

Issues with family plan subscription

Fix: 1. Review family sharing settings: Go to Settings > [your name] > Family Sharing and ensure that all family members are properly added and h... ⇲
 
Support issue

Inability to contact support without membership

Fix: 1. Use community forums: While direct support may not be available, you can often find answers to common issues in community forums or user... ⇲
 
Network issue

VPN causes loss of internet connection

Fix: 1. Check VPN settings: Open the Google One app, go to the VPN settings, and ensure that the 'Always-on VPN' option is disabled. This can hel... ⇲

Unstable connection on iOS

Fix: 1. Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This will reset Wi-Fi networks and passwords, cellular... ⇲

No offline functionality

Fix: 1. Download files for offline access: Before going offline, open the Google One app and download any important files or data you may need. T... ⇲

Inconsistent VPN performance

Fix: 1. Test different servers: Open the Google One app and try connecting to different VPN servers. Some servers may provide better performance... ⇲
 
Storage issue

No duplicate file management

Fix: 1. Manually manage duplicates: Regularly check your Google Drive or Google Photos for duplicate files and manually delete them. This can hel... ⇲
 
Privacy issue

Spam in shared documents

Fix: 1. Adjust sharing settings: When sharing documents, ensure that you are only sharing with specific people rather than making them public. Th... ⇲
 
Security issue

Account security concerns

Fix: 1. Enable two-factor authentication: Go to your Google Account settings and enable two-factor authentication for added security. This will r... ⇲
 
Compatibility issue

CarPlay issues with VPN enabled

Fix: 1. Disable VPN while using CarPlay: If you experience issues with CarPlay while the VPN is enabled, consider disabling the VPN temporarily w... ⇲
 
Account issue

Limited support for workplace accounts

Fix: 1. Check account compatibility: Ensure that your workplace account is compatible with Google One. Some workplace accounts may have restricti... ⇲
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 what users are saying
Good experience
93.7%

Bad experience
3.3%

Neutral
3.1%

~ from our NLP analysis of 22,522 combined software ratings.

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 Private Data Google One collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Diagnostics

  Cost of Subscriptions
  1. 100 GB: $1.99 Google One Storage
  2. 200 GB: $2.99 Google One Storage
  3. 100 GB: $1.99 Google One Storage
  4. 2 TB: $9.99 Google Drive storage - Monthly plan
  5. 100 GB: $19.99 Google One Storage
  6. 200 GB: $2.99 Google One Storage
  7. 2 TB: $9.99 Google Drive storage - Monthly plan
  8. 100 GB: $19.99 Google One Storage
  9. 100 GB: $1.99 Google One Storage
  10. 200 GB: $29.99 Google One Storage