fix problems on Dolap [iphone]

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—— Run into issues on Dolap? Get help pending when official support gets back to you!

Dolap - İkinci El Alışveriş
Info:
company: trendyol.com
: http://destek.dolap.com
: www.dolap.com
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Settings issue

Sellers can block buyers without recourse

Fix: 1. Keep records: Document all interactions with sellers, including messages and transaction details. This can help if you need to escalate t... ⇲

Inability to choose preferred shipping options

Fix: 1. Check shipping settings: Ensure that your shipping preferences are set correctly in your account settings. 2. Communicate with sellers:... ⇲

Sellers can accuse buyers of rudeness

Fix: 1. Maintain professionalism: Always communicate politely and professionally with sellers to minimize misunderstandings. 2. Document interac... ⇲

Delayed shipping by sellers affects buyer experience

Fix: 1. Set clear expectations: When purchasing, check the seller's shipping times and communicate with them to confirm when you can expect your... ⇲
 
Payments issue

High commission fees reduce value for second-hand items

Fix: 1. Factor in fees when pricing: When listing items, consider the commission fees and adjust your prices accordingly to maintain your desired... ⇲

High service fees slow down sales

Fix: 1. Optimize your listings: Use high-quality images and detailed descriptions to attract buyers, which can help offset the impact of service... ⇲

Inconsistent refund process dependent on seller approval

Fix: 1. Understand the refund policy: Familiarize yourself with the app's refund policy to know what to expect. 2. Communicate with the seller:... ⇲
 
Security issue

Issues with product authenticity verification

Fix: 1. Research products: Before purchasing, do thorough research on the item and seller. Look for reviews and ratings from previous buyers. 2.... ⇲
 
Notifications issue

Notifications about account closure without cause

Fix: 1. Review account activity: Check your account for any violations of terms of service that may have triggered the notification. 2. Respond... ⇲
 
Support issue

Lack of customer support for problem resolution

Fix: 1. Utilize community forums: Engage with other users in community forums or social media groups for advice and support. 2. Use the app's he... ⇲
 
Customization issue

No dark mode available

Fix: 1. Adjust device settings: While the app may not support dark mode, you can enable 'Smart Invert' in Settings > Accessibility > Display & Te... ⇲
 
Compatibility issue

Dolap does not open on some devices

Fix: 1. Check device compatibility: Ensure your device meets the app's minimum requirements. 2. Restart your device: Sometimes, a simple restart... ⇲
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 what users are saying
Good experience
92.4%

Bad experience
4.5%

Neutral
3.2%

~ from our NLP analysis of 1,428 combined software ratings.

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Beymen
Gratis: Kişisel Bakım & Makyaj
Karaca: Ev, Tekstil ve Mutfak
Penti: İç Giyim ve Ev Giyim

 Private Data Dolap collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Usage Data
    • Diagnostics