fix problems on MyCoke Fountain & Freestyle [iphone]

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—— Run into issues on MyCoke Fountain & Freestyle? Get help pending when official support gets back to you!

myCoke Fountain & Freestyle
Info:
company: Coca-Cola
: https://mycokedsdol.force.com/myCokeCentral/ccrz__CCPage?pageKey=contactUs
Chat with our AI-based myCoke Fountain & Freestyle Support
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Slow issue

Delayed response when clicking links

Fix: Ensure that your device is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated o... ⇲

Laggy performance

Fix: Close any unnecessary background apps to free up memory. Double-click the home button (or swipe up from the bottom on newer models) and swip... ⇲
 
UI issue

Prices not visible until checkout

Fix: Check if there is a 'View Prices' option in the product details section. If not, consider adding items to your cart to view the prices befor... ⇲

Easy order feature missing

Fix: Create a favorites list by adding frequently ordered items to a 'Favorites' or 'Quick Order' section if available. This can help streamline... ⇲

Order modification option unavailable

Fix: Check if there is a 'Modify Order' option in the order summary before finalizing your purchase. If not, consider contacting customer support... ⇲

Difficult order builder screen

Fix: Take your time to explore the order builder features. Familiarize yourself with each option and how to navigate through them to make the pro... ⇲
 
Bugs issue

Inconsistent stock information

Fix: Refresh the app regularly to ensure you are viewing the most current stock information. You can do this by pulling down on the screen to ref... ⇲
 
Login issue

Login errors

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is not on and that you are entering the correct email and password.... ⇲

Random logouts

Fix: Ensure that you are not using a VPN or proxy that may be causing the app to log you out. Disable these services temporarily to see if the is... ⇲
 
Camera issue

Scanning feature not working

Fix: Ensure that your camera permissions are enabled for the app. Go to Settings > Privacy > Camera and make sure myCoke Fountain & Freestyle is... ⇲
 
Search issue

Limited product search results

Fix: Use specific keywords when searching for products to yield better results. Avoid generic terms and try to include brand names or specific pr... ⇲
 
Tracking issue

Inability to track deliveries

Fix: Check if there is a 'Track Order' feature in the app. If available, use it to monitor your delivery status. If not, consider keeping your or... ⇲
 
Crashes issue

myCoke Fountain & Freestyle crashes or fails to load content

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for myCoke Fountain & Freestyle, and check for updates.... ⇲
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 what users are saying
Good experience
95.9%

Bad experience
2.4%

Neutral
1.6%

~ from our NLP analysis of 2,426 combined software ratings.

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 Private Data myCoke Fountain & Freestyle collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics