fix problems on TOZO-technology Surrounds You [iphone]

—— Run into issues on TOZO-technology Surrounds You? Get help pending when official support gets back to you!

TOZO-technology surrounds you

Info:

company: TOZO INC

: https://www.tozostore.com/support

: www.tozostore.com

Chat with our AI-based TOZO-technology surrounds you Support

🛠️ Common TOZO-technology surrounds you Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

TOZO-technology surrounds you does not support all earbud models

Fix: Check the compatibility list on the TOZO website or in the app's documentation to see if your earbud model is supported. If not, consider us... ⇲

EQ function unavailable for single bud use

Fix: Use both earbuds together to access the EQ function. This may require you to pair them as a stereo set. If you need to use a single bud, con... ⇲

Account issue

TOZO-technology surrounds you requires user account creation

Fix: If you prefer not to create an account, check if there is a 'guest' mode or a way to skip account creation during the setup process. Some ap... ⇲

UI issue

TOZO-technology surrounds you only works in portrait mode

Fix: To work around this limitation, you can rotate your device to portrait mode when using the app. This is a simple solution that allows you to... ⇲

Compatibility issue

Inconsistent performance across devices

Fix: Ensure that your device's operating system is updated to the latest version, as compatibility issues can arise from outdated software. Check... ⇲

Customization issue

Touch controls cannot be disabled

Fix: Check the app settings to see if there is an option to customize or disable touch controls. If not, consider using the earbuds in a way that... ⇲

Bugs issue

TOZO-technology surrounds you does not log device properly

Fix: Try logging out of your account and then logging back in to refresh the app's connection to your device. This can sometimes resolve logging... ⇲

Audio issue

Hissing noise in transparency mode

Fix: Check if the hissing noise is due to a poor connection. Ensure that your earbuds are fully charged and properly connected to your device. Di... ⇲

Volume control issues with connected speakers

Fix: Ensure that the speakers are properly paired with your device. Go to Bluetooth settings and forget the device, then reconnect it to establis... ⇲

Updates issue

Update prompts lead to App Store without upgrade option

Fix: Check if the app is already updated by going to the App Store and searching for the TOZO app. If it shows 'Open' instead of 'Update', it is... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.1%

Bad experience

10.6%

Neutral

2.3%

~ from our NLP analysis of 2,122 combined software ratings.

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Private Data TOZO-technology surrounds you collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers