fix problems on Mora AI [iphone]

—— Run into issues on Mora AI? Get help pending when official support gets back to you!

Mora AI: Chat with AI friend

Info:

company: Mora AI

: https://www.mora-chat.com

Chat with our AI-based Mora AI Support

🛠️ Common Mora AI Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mora AI redirects to subscription page when accessing features

Fix: Check if you are logged into the correct account associated with your subscription. Sometimes, being logged into a different account can cau... ⇲

Mora AI locks users out after limited usage

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Mora AI, and check if an update is available. Updatin... ⇲

Customization issue

Inability to delete or modify chat characters

Fix: Check the app settings for any options related to character management. Sometimes, these features are hidden in the settings menu. Look for... ⇲

Crashes issue

Mora AI fails to open

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps, then swi... ⇲

Bugs issue

Persistent character reappears despite deletions

Fix: Check if there is a 'Restore Defaults' option in the app settings. This may help reset any saved data that is causing the character to reapp... ⇲

Payments issue

Double charging for subscriptions

Fix: Check your subscription status in the App Store. Go to Settings > [Your Name] > Subscriptions, and see if you have multiple active subscript... ⇲

Inability to view images after payment

Fix: Ensure that the app has permission to access your photos. Go to Settings > Privacy > Photos, and check if Mora AI is allowed to access your... ⇲

Lack of promised benefits after premium payment

Fix: Verify your subscription status in the app. Go to the settings or account section and check if your premium features are activated. Sometime... ⇲

Messages issue

No image or video sending functionality

Fix: Check the app settings to see if there are any restrictions on sending media. Look for options related to media sharing and ensure they are... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.6%

Bad experience

17.4%

Neutral

6.0%

~ from our NLP analysis of 167 combined software ratings.

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Private Data Mora AI collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers

Cost of Subscriptions

Mora ai vip: $29.99 com.mora.ai.vip.ultra.1.month
Mora ai vip: $14.99 Get mora ai 1 week vip
Mora ai vip: $59.99 com.mora.ai.vip.ultra.1.year
Mora ai vip: $39.99 Get mora ai 12 months vip
Mora ai vip: $19.99 Get mora ai 1 month vip