fix problems on RetailMeNot [iphone]

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—— Run into issues on RetailMeNot? Get help pending when official support gets back to you!

RetailMeNot: Cash Back & Codes
Info:
company: RetailMeNot, Inc.
: https://www.retailmenot.com/contact/
: www.retailmenot.com
Chat with our AI-based RetailMeNot Support
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Payments issue

Coupons often invalid

Fix: 1. Check Expiration Dates: Always verify the expiration date of the coupon before using it. This information is usually listed in the app. 2... ⇲

Inability to link cards for cash back

Fix: 1. Check Card Compatibility: Ensure that the card you are trying to link is supported by RetailMeNot. Check their website for a list of comp... ⇲

Limited redemption options for cash back

Fix: 1. Explore All Options: Check the app for all available redemption options. Sometimes, options may be hidden under different categories or s... ⇲

Lack of in-store coupon availability

Fix: 1. Check Online First: Before heading to the store, check the app for any online-only coupons that may not be available in-store. 2. Use Sto... ⇲

Outdated coupon codes

Fix: 1. Refresh the App: Close and reopen the app to refresh the coupon listings. This can sometimes update the available codes. 2. Check Expirat... ⇲

Unclear instructions for gift card redemption

Fix: 1. Review the FAQ Section: Check the app or website for a FAQ section that may provide detailed instructions on gift card redemption. 2. Fol... ⇲

Delayed cash back processing

Fix: 1. Check Processing Times: Review the app’s FAQ or help section for information on typical cash back processing times, as delays can be norm... ⇲

Inconsistent cash back rewards

Fix: 1. Review Terms for Each Offer: Each cash back offer may have different terms. Make sure you understand the conditions for each reward. 2. T... ⇲

Limited grocery coupon options

Fix: 1. Explore Other Coupon Apps: Consider using other coupon apps that specialize in grocery coupons for a wider selection. 2. Check Weekly Ads... ⇲
 
Support issue

Customer service difficult to reach

Fix: 1. Use In-App Support: Navigate to the help or support section within the app. Many apps have a chat feature or FAQ section that can provide... ⇲

No phone support available

Fix: 1. Utilize Online Help Center: Visit the RetailMeNot website and look for their help center or FAQ section for answers to common questions.... ⇲

Unresponsive customer service

Fix: 1. Use Multiple Contact Methods: If one method of contact is unresponsive, try another, such as email, chat, or social media. 2. Be Persiste... ⇲
 
Slow issue

Slow processing of transactions

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves spe... ⇲
 
Account issue

Third-party verification issues

Fix: 1. Ensure Accurate Information: Double-check that all information provided for verification is accurate and matches your account details. 2.... ⇲

Account suspension without explanation

Fix: 1. Review Terms of Service: Familiarize yourself with the app's terms of service to ensure you haven’t inadvertently violated any rules. 2.... ⇲
 
UI issue

No landscape mode for iPads

Fix: 1. Use the App in Portrait Mode: While it may not be ideal, using the app in portrait mode is currently the only option until an update is r... ⇲

Confusing user interface

Fix: 1. Explore the App: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... ⇲
 
Updates issue

RetailMeNot requires frequent updates

Fix: 1. Enable Automatic Updates: Go to Settings > App Store and enable 'App Updates' to ensure the app updates automatically when new versions a... ⇲
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 what users are saying
Good experience
97.0%

Neutral
2.2%

Bad experience
0.7%

~ from our NLP analysis of 537,821 combined software ratings.

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 Private Data RetailMeNot collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Usage Data
    • Diagnostics