fix problems on PTC PLAY [iphone]

—— Run into issues on PTC PLAY? Get help pending when official support gets back to you!

PTC PLAY

Info:

company: G Next Media Pvt Ltd

: https://www.ptcplay.com/contact/

: www.ptcplay.com

Chat with our AI-based PTC PLAY Support

🛠️ Common PTC PLAY Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

US pricing not available during signup

Fix: Check the app's official website or support page for any updates regarding pricing in the US. Sometimes, pricing information is available th... ⇲

Missing episodes in content

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for PTC PLAY, and see if there’s an update available. Upd... ⇲

Compatibility issue

Not available in the USA

Fix: Check if the app is region-locked. If it is, consider using a VPN service to change your IP address to a different country where the app is... ⇲

Does not work in America

Fix: If the app is not functioning, ensure that your iOS is updated to the latest version. Go to Settings > General > Software Update and install... ⇲

Messages issue

OTP not received

Fix: Ensure that your phone number is entered correctly, including the country code. Go to the signup or login page and double-check the number f... ⇲

Ads issue

Inaccessible for advertising

Fix: If you are experiencing issues with ads not loading, try clearing the app's cache as mentioned earlier. This can help refresh the app's data... ⇲

Uploads issue

Content not uploaded on preferred platforms

Fix: Check the app's settings to see if there are options to select preferred platforms for content. Sometimes, users can customize their viewing... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

77.8%

Good experience

16.7%

Neutral

5.6%

~ from our NLP analysis of 18 combined software ratings.

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Private Data PTC PLAY collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Diagnostics
- Other Data

Cost of Subscriptions

One Month Pack: $4.99 Unlimited Live TV and Video-on-Demand.
12 Month VOD Pack: $54.99 12 months video on demand packs
0ne Month Video on demand: $4.99 One month video on demand pack
One year subscription Live TV: $26.99 Enjoy all shows, movies and Live Channels