fix problems on I360 Walk [iphone]

—— Run into issues on I360 Walk? Get help pending when official support gets back to you!

i360 Walk

Info:

company: i360, LLC

: https://api.i-360.com

Chat with our AI-based i360 Walk Support

🛠️ Common i360 Walk Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to read white numbers on yellow background

Fix: Adjust the display settings on your iPhone. Go to Settings > Accessibility > Display & Text Size. Here, you can enable 'Increase Contrast' w... ⇲

Inability to change status easily

Fix: Look for a settings or options menu within the app where you can manage your status. If there is a profile or account section, check if you... ⇲

Bugs issue

Map zooms out when switching walkbooks

Fix: Before switching walkbooks, manually zoom in on the map to your desired level. This may help the app remember your zoom level when you switc... ⇲

Names may not generate for check-in

Fix: Ensure that you have granted the app permission to access your contacts or location, as this may affect name generation. Go to Settings > Pr... ⇲

Support issue

No weekend support

Fix: Plan your activities during weekdays if possible, and utilize the app's features to prepare for weekend activities in advance. You can creat... ⇲

Crashes issue

i360 Walk crashes on certain devices

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. This... ⇲

i360 Walk crashes on older iPhone models

Fix: Check if the app has specific requirements for iOS versions. If your iPhone is running an older version of iOS, consider updating it if poss... ⇲

UI issue

Not user friendly

Fix: Take some time to explore the app thoroughly. Familiarize yourself with all the features and settings. Sometimes, spending a little time lea... ⇲

No refresh button

Fix: Try pulling down on the screen in the app to refresh the content. Many apps use this gesture to refresh data, similar to refreshing a webpag... ⇲

No current location bubble

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure i360 Walk is set to 'While... ⇲

Confusing walk list completion status

Fix: Take a moment to review the app's help section or user guide to understand how the completion status is determined. This may clarify any con... ⇲

Compatibility issue

Inconsistent performance on Android devices

Fix: Ensure that the app is updated to the latest version on your Android device. Go to the Google Play Store, search for the app, and check for... ⇲

Syncing issue

No sync with maps

Fix: Check the app settings to see if there is an option to enable map syncing. If there is, make sure it is turned on. Also, ensure that locatio... ⇲

Uploads issue

Lack of photo upload feature

Fix: Check if there are any updates available for the app that might add this feature. Go to the App Store and see if an update is available for... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.6%

Neutral

7.0%

Bad experience

4.4%

~ from our NLP analysis of 630 combined software ratings.

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Private Data i360 Walk collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Sensitive Info
- Diagnostics