fix problems on 台北通TaipeiPASS [iphone]

—— Run into issues on 台北通TaipeiPASS? Get help pending when official support gets back to you!

台北通TaipeiPASS

Info:

company: 臺北市政府

: https://id.taipei/tpcd

Chat with our AI-based 台北通TaipeiPASS Support

🛠️ Common 台北通TaipeiPASS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Forced updates before accessing notifications

Fix: To manage forced updates, check your app settings. Go to 'Settings' on your iPhone, scroll down to 'App Store', and toggle off 'App Updates'... ⇲

Cannot add multiple EasyCards

Fix: Check if the app allows for multiple EasyCard entries in the settings. Go to the 'My Cards' section and look for an option to add a new card... ⇲

Compatibility issue

English version not available

Fix: To navigate the app in Chinese, use a translation app on your phone. Google Translate has a feature that allows you to translate text in rea... ⇲

Slow issue

Slow manual processing time

Fix: To mitigate slow processing times, ensure that your device is not overloaded with background apps. Close unnecessary apps by swiping up from... ⇲

Registration issue

Does not accept ARC or APRC for registration

Fix: If you are unable to register using ARC or APRC, check if there are alternative forms of identification accepted by the app. Look for a 'Hel... ⇲

Security issue

Unsecured personal data

Fix: To enhance your data security, regularly change your password for the app and enable two-factor authentication if available. This adds an ex... ⇲

UI issue

Homepage banner links do not open

Fix: If the homepage banner links are not functioning, try refreshing the app or restarting your device. This can sometimes resolve temporary gli... ⇲

Send button blocks verification code input

Fix: To resolve the issue with the send button blocking the verification code input, try rotating your device to landscape mode. This may change... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

57.7%

Bad experience

38.5%

Neutral

3.8%

~ from our NLP analysis of 52 combined software ratings.

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Private Data 台北通TaipeiPASS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content