fix problems on CAKE [iphone]

—— Run into issues on CAKE? Get help pending when official support gets back to you!

CAKE - Digital Bankin‪g

Info:

company: VIETNAM PROSPERITY JOINT STOCK COMMERCIAL BANK

: https://cake.vn/support

: cake.vn

Chat with our AI-based CAKE Support

🛠️ Common CAKE Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CAKE freezes and crashes on iOS 13.4 and 15.6

Fix: 1. **Update the App**: Ensure that you have the latest version of the CAKE app installed. Go to the App Store, search for CAKE, and tap 'Upd... ⇲

Inaccurate identity verification process

Fix: 1. **Double-Check Your Information**: Ensure that all personal information entered during the verification process is accurate and matches y... ⇲

Account issue

Delayed identity verification taking over 2 days

Fix: 1. **Check Your Email**: Look for any communication from CAKE regarding your verification status. They may require additional information or... ⇲

Payments issue

High late payment fees for minor outstanding balances

Fix: 1. **Set Up Payment Reminders**: Use your phone's calendar or a reminder app to set alerts for payment due dates to avoid late fees. 2. **M... ⇲

Lack of detailed transaction information

Fix: 1. **Check Transaction History**: Go to the transaction history section of the app and look for any filters or settings that may allow you t... ⇲

Inability to withdraw cash rewards

Fix: 1. **Check Reward Terms**: Review the terms and conditions related to cash rewards to ensure you meet the withdrawal criteria. 2. **Use the... ⇲

Ads issue

Misleading advertising and promotions

Fix: 1. **Read the Fine Print**: Always check the terms and conditions associated with promotions to understand the requirements and limitations.... ⇲

Bugs issue

CAKE reliability issues

Fix: 1. **Check Internet Connection**: Ensure you have a stable internet connection, as connectivity issues can affect app performance. 2. **Clo... ⇲

Security issue

Untrustworthy app with cloned pages for false advertising

Fix: 1. **Verify URLs**: Always ensure you are using the official CAKE app and website. Check for secure URLs (https://) and official branding.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.9%

Bad experience

14.7%

Neutral

2.4%

~ from our NLP analysis of 286 combined software ratings.

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Private Data CAKE collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics