fix problems on Afrihost [iphone]

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—— Run into issues on Afrihost? Get help pending when official support gets back to you!

Afrihost
Info:
company: Afrihost
: http://www.afrihost.com
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Bugs issue

Data usage reporting is inaccurate

Fix: 1. Check your data usage directly from your mobile carrier's app or website to compare with the Afrihost app. 2. Restart the app to refresh... ⇲
 
Security issue

Face ID deactivates frequently

Fix: 1. Go to Settings > Face ID & Passcode and ensure that Face ID is set up correctly for the Afrihost app. 2. If Face ID is not working, try... ⇲
 
UI issue

Password field hidden behind keyboard

Fix: 1. Tap the password field to bring up the keyboard, then try tapping the 'Hide' button on the keyboard to see if it allows you to view the p... ⇲
 
Customization issue

No landscape mode option

Fix: 1. Check if your device is locked in portrait mode. Swipe down from the top-right corner to access the Control Center and ensure the rotatio... ⇲
 
Settings issue

Lacks detailed usage information

Fix: 1. Check the app settings for any options to enable detailed usage reports. 2. Use the web version of Afrihost for more comprehensive usage... ⇲
 
Notifications issue

No notifications for data usage thresholds

Fix: 1. Check the app settings to see if there are options to enable notifications for data usage. 2. Set a manual reminder on your phone to che... ⇲
 
Loading issue

Afrihost fails to load

Fix: 1. Check your internet connection. Ensure you are connected to Wi-Fi or have a strong mobile data signal. 2. Restart the app by closing it... ⇲
 
Support issue

Customer service issues

Fix: 1. Use the in-app help or FAQ section to find answers to common questions. 2. Check the Afrihost website for additional support resources o... ⇲
 
Account issue

Inability to save account password

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix this issue. 2. Check your device settings to ensure that pas... ⇲
 
Syncing issue

No integration with contact list for usage

Fix: 1. Manually track your usage by creating a simple spreadsheet or note on your phone. 2. Use the web version of Afrihost, which may offer mo... ⇲
 
Network issue

Data taken when modem is off

Fix: 1. Check your device settings to ensure that background data usage is restricted for the Afrihost app. Go to Settings > Cellular and toggle... ⇲

No reporting of network problems

Fix: 1. Check your internet connection and try restarting your modem or router. 2. Use the web version of Afrihost to see if there are any repor... ⇲
 
Payments issue

Frustrating topping up process with new credit card

Fix: 1. Ensure that your credit card information is entered correctly, including the card number, expiration date, and CVV. 2. Try using a diffe... ⇲
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 what users are saying
Good experience
79.5%

Bad experience
15.2%

Neutral
5.3%

~ from our NLP analysis of 151 combined software ratings.

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 Private Data Afrihost collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics