fix problems on MediBuddy- Best Healthcare App [iphone]

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—— Run into issues on MediBuddy- Best Healthcare App? Get help pending when official support gets back to you!

MediBuddy- Best Healthcare App
Info:
company: DocsApp Medical
: https://www.medibuddy.in/
: www.medibuddy.in
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UI issue

Patient name always shows as user's name

Fix: Log out of the app and log back in. This can refresh your profile settings and may correct the name display issue. OR Check your profile... ⇲

Saved address displayed multiple times

Fix: Remove duplicate addresses manually. Go to your saved addresses in the app and delete any duplicates you find. OR Check for any syncing i... ⇲

Default profile issue while ordering medicines

Fix: Check your profile settings to ensure that the correct profile is selected before placing an order. OR Log out and log back in to refresh... ⇲

Unable to view consultation history

Fix: Check your profile settings to ensure that your consultation history is enabled or visible in the app. OR Log out and log back in to refr... ⇲

MediBuddy- Best Healthcare App only shows eCards

Fix: Check your profile settings to ensure that all relevant information is displayed correctly and that you have selected the right options. O... ⇲
 
Updates issue

Address update issues

Fix: Try deleting the existing address and re-adding it. Go to your profile, find the address section, delete the old address, and then add the n... ⇲
 
Bugs issue

Order cancellation due to unavailability

Fix: Check the availability of items before placing an order. Look for stock indicators on the product page to avoid cancellations. OR Conside... ⇲

Limited doctor information

Fix: Explore the app for any filters or sorting options that might help you find more detailed information about doctors. OR Consider checking... ⇲

Duplicate consultation closure

Fix: Check your consultation history for any duplicates and report them through the app's support feature if necessary. OR Log out and log bac... ⇲
 
Account issue

Decoupling of corporate accounts

Fix: Log into your corporate account settings and look for an option to decouple or unlink your account. Follow the prompts provided in the app.... ⇲

Corporate wallet defaulting to zero balance

Fix: Check your corporate account settings to ensure that the wallet is linked correctly and that funds are available. OR Try logging out and... ⇲
 
Video issue

Video call issues

Fix: Ensure that your device's camera and microphone permissions are enabled for the MediBuddy app. Go to Settings > Privacy > Camera/Microphone... ⇲
 
Network issue

Delayed doctor response

Fix: Check your notification settings to ensure you are receiving alerts for doctor responses. Go to Settings > Notifications > MediBuddy and ena... ⇲
 
Login issue

MediBuddy- Best Healthcare App fails after SSO authentication

Fix: Clear the app cache and data as mentioned earlier. This can help resolve issues related to authentication failures. OR Try logging in usi... ⇲

Frequent logouts

Fix: Check your app settings for any session timeout settings and adjust them if possible. Also, ensure that your device's date and time settings... ⇲

Blank page after login

Fix: Clear the app cache and data as mentioned earlier. This can resolve issues related to loading pages. OR Try uninstalling and reinstalling... ⇲

Login issues after upgrade

Fix: Clear the app cache and data, then try logging in again. This can resolve issues caused by corrupted data after an upgrade. OR If the iss... ⇲

Frustrating login process

Fix: Ensure that you are using the correct login credentials. Consider resetting your password if you are unsure. OR Check for any updates to... ⇲
 
Settings issue

Mandatory medicine addition for orders

Fix: Review the app's ordering process. If it requires mandatory items, consider adding a commonly used medicine to your cart to fulfill the requ... ⇲
 
Tracking issue

Tracking not helpful

Fix: Check if there are any updates available for the app that might improve tracking features. Update the app if necessary. OR Try refreshing... ⇲
 
Support issue

Customer support unresponsive

Fix: Use the in-app support feature to submit a ticket or query. Ensure you provide all necessary details for a quicker response. OR Check if... ⇲

Unable to view support ticket updates

Fix: Check your notifications settings to ensure you are receiving updates about your support tickets. OR Log out and log back in to refresh t... ⇲
 
Payments issue

MediBuddy- Best Healthcare App bugs around payments

Fix: Ensure your payment information is up to date. Go to your payment settings in the app and verify your card details. OR Try using a differ... ⇲

Delayed claim approval

Fix: Check the status of your claims in the app and ensure all required documents have been submitted. OR Consider following up through the ap... ⇲
 
Search issue

Search facility not up to the mark

Fix: Try using specific keywords or filters when searching for items or doctors to improve search results. OR Check for any updates to the app... ⇲
 
Privacy issue

Hidden terms and conditions

Fix: Look for a link to the terms and conditions in the app's settings or during the sign-up process. It may be located in a less obvious section... ⇲
 
Uploads issue

Document upload issues

Fix: Ensure that the documents you are trying to upload meet the app's requirements (file type, size, etc.). OR Try uploading the documents fr... ⇲
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 what users are saying
Good experience
69.7%

Bad experience
26.5%

Neutral
3.8%

~ from our NLP analysis of 654 combined software ratings.

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 Private Data MediBuddy- Best Healthcare App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Diagnostics