—— Run into issues on OMT Pay? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart your iPhone: Press and hold the power button until you see the 'slide to power off' option. Slide to turn off your device, then t... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. A weak connection can prevent feature... ⇲
Fix: 1. Check for regional restrictions: Some features may not be available in all regions. Verify if OMT Pay supports iTunes card purchases in y... ⇲
Fix: 1. Ensure good lighting: Make sure you are in a well-lit area when scanning your ID. Poor lighting can affect the camera's ability to captur... ⇲
Fix: 1. Check app permissions: Go to Settings > Privacy > Camera and ensure that OMT Pay has permission to access the camera. If it’s turned off,... ⇲
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to see all open apps. Swipe... ⇲
Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find OMT Pay, and offload the app. This can help clear any corrupted data tha... ⇲
Fix: 1. Ensure accurate information: Double-check that all the information you are entering during the verification process is accurate and match... ⇲
Fix: 1. Create a stronger password: Use a combination of uppercase letters, lowercase letters, numbers, and special characters. Aim for at least... ⇲
Fix: 1. Check your phone number: Ensure that the phone number linked to your OMT Pay account is correct. Go to your account settings in the app t... ⇲