—— Run into issues on Tokopedia Mega Guncang 12.12? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: While the app does not currently support a preorder button, you can keep an eye on the product page for updates. Many sellers will announce... ⇲
Fix: To mitigate risks associated with purchases, always check seller ratings and reviews before making a purchase. Look for sellers with high ra... ⇲
Fix: If discounts are not applying as expected, double-check the terms and conditions of the discount. Ensure that you meet all requirements, suc... ⇲
Fix: If you encounter a registration fee for your credit card, check if there are alternative payment methods available that do not incur this fe... ⇲
Fix: Before making a purchase, review the seller's refund policy carefully. If the policy is too short for your comfort, consider purchasing from... ⇲
Fix: If you experience transaction failures, ensure that your internet connection is stable. A weak connection can lead to issues during the paym... ⇲
Fix: To streamline the payment process, save your payment information in the app settings if the option is available. This can reduce the time it... ⇲
Fix: If you find yourself stuck in the review section, try using the device's back button or gesture to navigate back to the previous screen. Thi... ⇲
Fix: If product descriptions are lacking, consider reaching out to the seller directly through the chat feature to ask for more details about the... ⇲
Fix: If the wishlist icon is hard to find, try adding items to your wishlist directly from the product page. You can also bookmark the wishlist p... ⇲
Fix: To expedite responses from customer service, try reaching out during off-peak hours, such as early mornings or late evenings. This may incre... ⇲
Fix: To check delivery status, navigate to your orders section in the app. If the tracking information is not updating, try refreshing the page o... ⇲
Fix: If you experience server issues, try accessing the app during off-peak hours when fewer users are online. This can sometimes alleviate serve... ⇲
Fix: To improve app performance, ensure that you have the latest version of the app installed. Go to the App Store, search for Tokopedia, and upd... ⇲
Fix: If you need English translations, consider using a translation app or browser extension that can translate text on your screen. Google Trans... ⇲
Fix: If you cannot update product stock from the app, try accessing the seller dashboard through a web browser on your computer. This may provide... ⇲
Fix: If the app crashes, ensure that your device's operating system is up to date. Go to your device settings and check for any available updates... ⇲
Fix: To manage privacy concerns, review your app permissions in your device settings. You can limit the data the app collects by adjusting these... ⇲
Fix: If the app is not performing well on your iPad, try adjusting the display settings or using the app in compatibility mode if available. This... ⇲
Fix: If chat functionality is limited, try using the app on a different device or through the web version, as this may provide more features and... ⇲