fix problems on Screambox [iphone]

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—— Run into issues on Screambox? Get help pending when official support gets back to you!

Screambox
Info:
company: Cinedigm
: https://support.cineverse.com/hc/en-us
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Compatibility issue

Screambox does not support Apple TV

Fix: 1. Use AirPlay: If you have an Apple TV, you can use AirPlay to stream content from your iPhone to your TV. Open the Screambox app, start pl... ⇲

Limited device support

Fix: 1. Check compatibility: Visit the Screambox website to see a list of supported devices and ensure your device is compatible. 2. Use alternat... ⇲
 
Crashes issue

Casting function closes the app

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your phone and the casting device (like Chromecast) are connected to the sa... ⇲
 
Audio issue

Audio out of sync after commercial breaks

Fix: 1. Pause and resume playback: Sometimes, simply pausing the video for a few seconds and then resuming can resync the audio. 2. Restart the a... ⇲
 
Ads issue

Unskippable ads during paid subscription

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Screambox and select 'Offload App' to clear cache. Reinstall the app afterwa... ⇲

Ads freeze and require manual play

Fix: 1. Restart the app: Close the Screambox app completely and reopen it to refresh the session. 2. Clear app cache: Go to Settings > General >... ⇲
 
Loading issue

Website fails to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Clear bro... ⇲
 
Support issue

Customer service response delays

Fix: 1. Check FAQs: Visit the Screambox website and look for a FAQ section that might address your issue without needing to contact support. 2. U... ⇲

No option to contact customer support

Fix: 1. Check the app for help sections: Look for any help or FAQ sections within the app that may provide answers to common issues. 2. Use socia... ⇲
 
Settings issue

Subtitles cannot be turned off

Fix: 1. Access subtitle settings: While watching a movie, tap on the screen to bring up the playback controls, then look for a speech bubble or s... ⇲
 
Login issue

Frequent logouts on devices

Fix: 1. Check for app updates: Ensure you have the latest version of Screambox installed, as updates may fix login issues. 2. Clear app cache: Go... ⇲
 
UI issue

Screambox defaults to vertical layout

Fix: 1. Rotate your device: Ensure that your device's orientation lock is off and rotate your iPhone to see if the app adjusts to landscape mode.... ⇲

Poor app design and functionality

Fix: 1. Provide feedback: While you cannot contact support, consider using any in-app feedback options to share your thoughts on design improveme... ⇲
 
Updates issue

Screambox insists on updates that do not exist

Fix: 1. Restart your iPhone: A simple restart can sometimes clear out update prompts that are stuck. 2. Check for updates manually: Go to the App... ⇲
 
Playback issue

Playback issues with certain movies

Fix: 1. Restart the app: Close the Screambox app completely and reopen it to refresh the playback session. 2. Check your internet connection: Ens... ⇲
 
Network issue

Inconsistent streaming quality

Fix: 1. Check your internet speed: Use a speed test app to ensure your internet connection is stable and fast enough for streaming. 2. Lower vide... ⇲
 
Customization issue

Limited movie selection compared to competitors

Fix: 1. Explore different genres: Sometimes, the app may have a wider selection in specific genres. Browse through different categories to find m... ⇲
 
Account issue

Screambox fails to recognize subscription status

Fix: 1. Log out and log back in: Open the app, go to your account settings, and log out. Then log back in to refresh your subscription status. 2.... ⇲
 
Features issue

Missing key features for a modern app

Fix: 1. Explore app settings: Familiarize yourself with the app's settings to see if there are any features you may have overlooked. 2. Provide f... ⇲
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 what users are saying
Bad experience
68.7%

Good experience
26.1%

Neutral
5.2%

~ from our NLP analysis of 134 combined software ratings.

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 Private Data Screambox collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Screambox monthly plan: $6.99 6.99 per month
  2. Screambox monthly plan: $6.99 6.99 per month
  3. Screambox yearly plan: $59.99 $39.99/ 1year - about 30% off
  4. Screambox annually plan: $59.99 $59.99 for 12 months Only
  5. Screambox quarterly plan: $11.99 $11.99/ 3 month - about 20% off
  6. Screambox Half yearly plan: $14.99 14.99 per half year