fix problems on Leica FOTOS [iphone]

​

—— Run into issues on Leica FOTOS? Get help pending when official support gets back to you!

Leica FOTOS
Info:
company: Leica Camera AG
: http://www.leica-camera.com
: www.leica-camera.com
Chat with our AI-based Leica FOTOS Support
   Hello! How can I assist you?  

characters left:
 
Freezing issue

Leica FOTOS freezes on startup

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Leica FOTOS app off... ⇲
 
Uploads issue

inability to transfer multiple photos

Fix: 1. Check if the app has a limit on the number of photos that can be transferred at once. If so, try transferring smaller batches of photos i... ⇲
 
Downloads issue

unstable wireless download feature

Fix: 1. Ensure that both your iPhone and the camera are within a close range to maintain a strong connection. 2. Turn off Bluetooth and Wi-Fi on... ⇲
 
Battery issue

battery drain issues

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Leica FOTOS is using excessive battery, limit its back... ⇲
 
Updates issue

gallery not updating

Fix: 1. Ensure that the app has permission to access your photos by going to Settings > Privacy > Photos and selecting Leica FOTOS. 2. Try refres... ⇲
 
Search issue

no photos found error

Fix: 1. Check if the app has the necessary permissions to access your photo library by going to Settings > Privacy > Photos and ensuring Leica FO... ⇲
 
Syncing issue

date and time overwrite on imports

Fix: 1. Before importing photos, check the settings in the Leica FOTOS app to see if there is an option to retain original date and time. If avai... ⇲
 
Camera issue

limited camera control while connected

Fix: 1. Check the app settings to see if there are options to enable additional camera controls. 2. Refer to the user manual of your camera to en... ⇲
 
Network issue

connection errors

Fix: 1. Ensure that both devices (iPhone and camera) are updated to the latest firmware. 2. Restart both devices to reset the connection and try... ⇲
 
Compatibility issue

inconsistent performance across devices

Fix: 1. Ensure that all devices are running the same version of the Leica FOTOS app and the latest iOS version. 2. Clear the app cache on each de... ⇲

beta version issues

Fix: 1. If you are using a beta version of the app, consider reverting to the stable version available in the App Store. 2. To do this, uninstall... ⇲
 
Permissions issue

requires full photo library access

Fix: 1. If you are uncomfortable granting full access, consider creating a separate album in your photo library and only moving the photos you wa... ⇲
 
Support issue

poor customer support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to contact support. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
88.2%

Bad experience
8.8%

Neutral
3.0%

~ from our NLP analysis of 1,438 combined software ratings.

 Switch to these Alternatives:
LFI - Leica Fotografie Int.
Capture One
Camera Kit: Watermark Maker
Image Sync
PhotoBy-Batch adding borders
Phocus Mobile 2
Fuji X Weekly — Film Recipes
FILCA - Vintage Film Camera
Ricoh Recipes — JPEG Settings
FUJIFILM XApp

 Private Data Leica FOTOS collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics