fix problems on ITrackMail [iphone]

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—— Run into issues on ITrackMail? Get help pending when official support gets back to you!

iTrackMail - Email Tracking
Info:
company: Daniel Amitay
: http://danielamitay.com/itrackmail
: danielamitay.com
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Bugs issue

Counts sender's email views as recipient views

Fix: To avoid confusion, consider using a separate email account for sending tracked emails. This way, you can differentiate between your views a... ⇲

Emails often go to spam/junk folder

Fix: Add the email address you are sending from to your contacts. This can help improve deliverability and reduce the chances of your emails bein... ⇲
 
Notifications issue

Notifications for own email views

Fix: Check the app settings to see if there is an option to disable notifications for your own email views. This can help reduce unnecessary aler... ⇲

Inconsistent tracking notifications

Fix: Check your notification settings in the app and on your iPhone. Go to Settings > Notifications > iTrackMail and ensure that notifications ar... ⇲

Multiple notifications for the same email

Fix: Check the app settings for notification preferences. Adjust the settings to limit notifications to one per email view if such an option exis... ⇲
 
Crashes issue

iTrackMail stops working randomly

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. OR... ⇲

iTrackMail freezes or crashes

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the iTrackMail app off the... ⇲
 
Support issue

Developer does not respond to inquiries

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, user forums or community discussions can provide answers.... ⇲
 
Privacy issue

Inserts tracking message in emails

Fix: Check the app settings to see if there is an option to disable the tracking message. If available, turn it off to prevent it from being adde... ⇲

Lack of detailed tracking information

Fix: Explore the app's settings to see if there are options to enable more detailed tracking information. Sometimes, features are hidden in advan... ⇲

No information on how long emails were opened

Fix: Check if the app has a feature that allows you to see the duration of email views. This may be located in the settings or tracking details.... ⇲
 
Data loss issue

Data loss when editing emails

Fix: Before editing an email, copy the content to a note-taking app or a text editor as a backup. This way, you can restore it if something goes... ⇲
 
Compatibility issue

Limited support for forwarded emails

Fix: When forwarding emails, try to copy the content and paste it into a new email instead of using the forward function. This can help ensure tr... ⇲
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 what users are saying
Good experience
69.4%

Bad experience
23.3%

Neutral
7.3%

~ from our NLP analysis of 563 combined software ratings.

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 Private Data iTrackMail collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. iTrackMail Pro: $4.99 iTrackMail Pro removes the "Sent by iTrackMail" image in the body of the email. The recipient will not see said image.
  2. iTrackMail Pro - Annual: $5.99 Unlock unlimited emails & invisible tracking
  3. iTrackMail Pro - Monthly: $0.99 Unlock unlimited emails & invisible tracking