fix problems on ES File Explorer [iphone]

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—— Run into issues on ES File Explorer? Get help pending when official support gets back to you!

ES File Explorer
Info:
company: Beijing Xiaoxiong Bowang Technology Co., Ltd.
: http://www.estrongs.com/
: www.estrongs.com
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UI issue

SMB setup interface issues

Fix: For issues with the SMB setup interface, ensure that you are using the correct SMB version supported by your network. Go to the app settings... ⇲

User interface needs improvement

Fix: If you find the user interface difficult to navigate, consider customizing the app settings to suit your preferences. Look for options to ch... ⇲
 
Permissions issue

Read-only access in iOS File app

Fix: If you are experiencing read-only access in the iOS File app, check the permissions set within ES File Explorer. Open the app, navigate to t... ⇲

Inconsistent file transfer permissions

Fix: To address inconsistent file transfer permissions, check the app's settings for file access permissions. Ensure that the app has the necessa... ⇲
 
Backup issue

Auto backup not working properly

Fix: To troubleshoot auto backup issues, first check the backup settings in ES File Explorer. Ensure that the backup feature is enabled and that... ⇲
 
Audio issue

Music playback issues on locked screen

Fix: For music playback issues on the locked screen, check the app's background playback settings. Go to the app settings and ensure that backgro... ⇲
 
Video issue

Video control not working for 'ts' files

Fix: If video controls are not functioning for 'ts' files, first ensure that the app supports this file format. Check the app's documentation or... ⇲

Video player lagging

Fix: If the video player is lagging, first check your device's performance. Close any unnecessary apps running in the background to free up resou... ⇲
 
Search issue

Search function not working

Fix: To fix the search function, first ensure that you are using the correct search parameters. Double-check the spelling and any filters you may... ⇲
 
Network issue

Cannot transfer files via SFTP

Fix: For issues with SFTP file transfers, first verify that you have entered the correct SFTP server address, username, and password. Double-chec... ⇲
 
Uploads issue

Limited photo import at a time

Fix: To work around the limitation on photo imports, try importing photos in smaller batches. Instead of selecting all photos at once, select a f... ⇲

No ability to send files to other apps

Fix: To enable file sharing with other apps, check the app's sharing settings. Look for an option to enable sharing or export features. If availa... ⇲
 
Updates issue

Subscription issues after updates

Fix: If you are experiencing subscription issues after an update, first check the app's subscription settings. Ensure that your subscription is s... ⇲
 
Downloads issue

Downloading ability removed

Fix: If the downloading ability has been removed, check the app's settings for any changes related to download permissions. Ensure that the app i... ⇲
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 what users are saying
Good experience
90.2%

Bad experience
6.8%

Neutral
3.0%

~ from our NLP analysis of 13,775 combined software ratings.

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 Private Data ES File Explorer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. ES Pro(1 month): $6.99 Unlock all premium features
  2. ES lifetime vip: $6.99 Unlock all functions
  3. ES remove ads: $1.99 Remove ads forever
  4. ES lifetime vip: $4.99 Unlock all functions
  5. ES Pro(1 month): $6.99 Unlock all premium features
  6. ES Pro(1 year）: $29.99 Unlock all premium features
  7. ES Pro(1 year): $29.99 Unlock all premium features