fix problems on Myprotein [iphone]

—— Run into issues on Myprotein? Get help pending when official support gets back to you!

Myprotein: Fitness & Nutrition

Info:

company: The Hut.com Ltd

: https://www.myprotein.com/customer-services/contact-us.list

: www.myprotein.com

Chat with our AI-based Myprotein Support

🛠️ Common Myprotein Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Myprotein is buggy

Fix: 1. Update the App: Ensure that you have the latest version of the Myprotein app installed. Go to the App Store, search for Myprotein, and ta... ⇲

slow loading times

Fix: 1. Check Your Internet Connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲

Updates issue

inconsistent cart updates

Fix: 1. Refresh the Cart: After adding items, try refreshing the cart by navigating away and returning to the cart page. 2. Log Out and Back In:... ⇲

login issues

Fix: 1. Reset Password: If you're having trouble logging in, try resetting your password. On the login screen, tap 'Forgot Password?' and follow... ⇲

Payments issue

Apple Pay not available in app

Fix: 1. Check Apple Pay Settings: Ensure that Apple Pay is set up correctly on your device. Go to Settings > Wallet & Apple Pay and make sure you... ⇲

Customization issue

confusing discount promotions

Fix: 1. Check Promotions Page: Look for a dedicated promotions or discounts page within the app to clarify current offers. 2. Read Terms and Con... ⇲

limited product ordering options

Fix: 1. Check Availability: Ensure that the products you are trying to order are in stock. Sometimes, limited options are due to stock availabili... ⇲

Support issue

poor in-app support

Fix: 1. Use FAQs: Check the FAQ section within the app for common issues and solutions. This can often provide quick answers. 2. Email Support:... ⇲

difficulties with customer service

Fix: 1. Use Email: If you find it hard to get through on the phone, try emailing customer service with a detailed description of your issue. 2.... ⇲

Settings issue

language-based pricing discrepancies

Fix: 1. Change Language Settings: Check if the app has a language setting that can be adjusted to match your preferred language. This may help al... ⇲

Bugs issue

clumpy protein powder

Fix: 1. Mix Thoroughly: Ensure you are mixing the protein powder thoroughly with your liquid of choice. Use a blender or shaker bottle to help br... ⇲

Account issue

subscription cancellation issues

Fix: 1. Navigate to Account Settings: Go to your account settings in the app and look for subscription management options. Follow the prompts to... ⇲

Notifications issue

emails and app promotions conflict

Fix: 1. Check Email Preferences: Go to your account settings in the app and check your email preferences to ensure they align with the promotions... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.0%

Bad experience

1.6%

Neutral

1.4%

~ from our NLP analysis of 6,199 combined software ratings.

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Private Data Myprotein collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Identifiers
- Usage Data
- Diagnostics