fix problems on UniFi Verify [iphone]

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—— Run into issues on UniFi Verify? Get help pending when official support gets back to you!

UniFi Verify
Info:
company: Ubiquiti Inc.
: https://help.ui.com
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Notifications issue

Intrusive and constant notifications

Fix: 1. Adjust notification settings: Go to Settings > Notifications > UniFi Verify. Here, you can customize how notifications appear, including... ⇲

Notifications do not clear automatically

Fix: 1. Manually clear notifications: Swipe down from the top of your screen to access the Notification Center. You can clear notifications by sw... ⇲

Push notifications not functioning

Fix: 1. Check notification settings: Go to Settings > Notifications > UniFi Verify and ensure that 'Allow Notifications' is enabled. Also, check... ⇲

No option to change notification sounds

Fix: 1. Check app settings: Open the UniFi Verify app and navigate to settings. Look for a section related to notifications where you might find... ⇲
 
UI issue

Difficult navigation and lack of setup instructions

Fix: 1. Explore the app: Take some time to navigate through the app’s menus and settings. Familiarizing yourself with the layout can help ease na... ⇲

UniFi Verify is perceived as tedious and unnecessary

Fix: 1. Streamline your usage: Focus on the core features that you find most useful. Avoid using features that you find tedious, and only engage... ⇲
 
Account issue

UniFi Verify lost accounts after update

Fix: 1. Check for account recovery options: Open the UniFi Verify app and look for an option to recover or restore accounts. This may involve ent... ⇲
 
Security issue

Endless loop of two-factor authentication prompts

Fix: 1. Ensure correct time settings: Go to Settings > General > Date & Time and make sure 'Set Automatically' is enabled. Incorrect time setting... ⇲

Manual copy and paste for 2FA codes

Fix: 1. Use the clipboard: When you receive a 2FA code, tap and hold on the code to copy it, then switch to the UniFi Verify app and tap and hold... ⇲
 
Login issue

Requires feedback to proceed with login

Fix: 1. Check for app updates: Go to the App Store and ensure that you have the latest version of UniFi Verify. Updates often fix bugs related to... ⇲
 
Compatibility issue

UniFi Verify does not integrate seamlessly with UniFi ecosystem

Fix: 1. Check for updates: Ensure that both the UniFi Verify app and any related UniFi apps or devices are updated to the latest versions. Compat... ⇲
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 what users are saying
Good experience
96.1%

Bad experience
3.4%

Neutral
0.5%

~ from our NLP analysis of 6,080 combined software ratings.

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 Private Data UniFi Verify collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics