—— Run into issues on BC Ferries? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your password meets the app's requirements. Typically, passwords must include a mix of uppercase letters, lowercase letters, num... ⇲
Fix: Check your internet connection. A slow or unstable connection can significantly delay the registration process. Try switching to a different... ⇲
Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you have forgotten your password, use t... ⇲
Fix: Ensure that you are following the correct steps for making a reservation. Review the reservation process in the app and make sure you are se... ⇲
Fix: Keep a copy of your reservation confirmation email or screenshot. Present this to the terminal staff if your reservation is not recognized.... ⇲
Fix: Check if there are any settings within the app that allow you to enable notifications for real-time updates. This can help you stay informed... ⇲
Fix: Try using the desktop version of the website on your mobile device. You can do this by requesting the desktop site in your mobile browser se... ⇲
Fix: Provide feedback through the app's feedback feature if available. This can help the developers understand user pain points and improve the a... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for BC Ferries, and check for any available updates. Upda... ⇲
Fix: Ensure that you are using a valid email address and that it is not already associated with an existing account. If you suspect it is, try th... ⇲
Fix: Take time to explore the account management section of the app. Familiarize yourself with the different options available, as this can help... ⇲