fix problems on Golden Goose Passport [iphone]

—— Run into issues on Golden Goose Passport? Get help pending when official support gets back to you!

Golden Goose Passport

Info:

company: Golden Goose Deluxe Brand

: https://www.goldengoose.com/nl/en/customercare/contactus.html

: www.goldengoose.com

Chat with our AI-based Golden Goose Passport Support

🛠️ Common Golden Goose Passport Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Filter by size function doesn't always work

Fix: 1. Ensure that the app is updated to the latest version. Go to the App Store, search for Golden Goose Passport, and check for updates. 2. Cl... ⇲

Limited filtering options

Fix: 1. Use the search bar to manually enter specific keywords related to the type of shoes you are looking for, such as color or style. This can... ⇲

Loading issue

LAB experience feature fails to load

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the feature loads. 2. Restart the app by clo... ⇲

Support issue

No return/exchange policy information

Fix: 1. Check the app's FAQ section or help center, which may provide information on return and exchange policies. 2. Look for any terms and cond... ⇲

No contact option available

Fix: 1. Look for a help or support section within the app that may provide FAQs or troubleshooting tips. 2. Check the app's settings or about sec... ⇲

Security issue

NFC authentication feature not functioning

Fix: 1. Ensure that NFC is enabled on your iPhone. Go to Settings > NFC and make sure it is turned on. 2. Restart your iPhone to refresh the NFC... ⇲

Payments issue

Golden Goose Passport double charges orders

Fix: 1. Check your payment method to ensure that the charges are not pending or duplicated due to a processing error. 2. Review your order histor... ⇲

High shipping cost for expensive shoes

Fix: 1. Look for any promotional codes or discounts that may apply to shipping costs. Check the app or website for any current offers. 2. Conside... ⇲

No free shipping options

Fix: 1. Look for any promotional offers that may include free shipping on certain purchases or during specific sales events. 2. Consider signing... ⇲

Customization issue

Golden Goose Passport lacks sorting by newest releases

Fix: 1. Use the search function to look for new arrivals or check if there is a dedicated section for new products within the app. 2. Regularly c... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.1%

Bad experience

1.3%

Neutral

0.6%

~ from our NLP analysis of 2,309 combined software ratings.

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Private Data Golden Goose Passport collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics