fix problems on Rejseplanen [iphone]

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—— Run into issues on Rejseplanen? Get help pending when official support gets back to you!

Rejseplanen
Info:
company: Rejseplanen A/S
: http://info.rejseplanen.dk/hjaelp/hjaelp/mest_stillede_spoergsmaal/iphone_hjaelp/
: apps.rejseplanen.dk
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Bugs issue

Routing issues with GPS location

Fix: 1. Check Location Settings: Go to Settings > Privacy > Location Services. Ensure that Location Services are enabled and that Rejseplanen has... ⇲

Inaccurate train and bus positions

Fix: 1. Refresh Data: Pull down on the screen in the app to refresh the data. This can help update the positions of trains and buses. 2. Check f... ⇲

Destination algorithm needs improvement

Fix: 1. Use Specific Search Terms: When searching for destinations, use specific names or codes to improve search accuracy. 2. Save Frequent Des... ⇲

Difficulty in determining direction in map mode

Fix: 1. Enable Compass: Ensure that the compass is enabled in your device settings. Go to Settings > Privacy > Location Services > System Service... ⇲
 
Updates issue

Delayed updates on train and bus schedules

Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for Rejseplanen. This allows th... ⇲
 
Notifications issue

Alarm notifications for delays or cancellations do not work

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Rejseplanen and ensure that notifications are enabled. 2. Re-enable Notifi... ⇲
 
Slow issue

Slow startup

Fix: 1. Close Background Apps: Double-click the home button and swipe up on apps to close them. This can free up resources and speed up the start... ⇲
 
Support issue

Limited feedback options for developers

Fix: 1. Use App Store Reviews: Leave a detailed review on the App Store to provide feedback on your experience and suggestions for improvement.... ⇲
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 what users are saying
Good experience
84.7%

Bad experience
10.2%

Neutral
5.1%

~ from our NLP analysis of 118 combined software ratings.

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 Private Data Rejseplanen collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data