fix problems on HYPERGOGO [iphone]

—— Run into issues on HYPERGOGO? Get help pending when official support gets back to you!

HYPERGOGO

Info:

company: E-Link Technology Co., Limited

: http://www.ld-smart.com

Chat with our AI-based HYPERGOGO Support

🛠️ Common HYPERGOGO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not connect to bike

Fix: 1. Ensure that your bike is powered on and in pairing mode. Refer to the bike's manual for instructions on how to enable pairing mode. 2. O... ⇲

Only connects for music

Fix: 1. Ensure that the HYPERGOGO app has the necessary permissions to access Bluetooth and location services. Go to Settings > Privacy > Bluetoo... ⇲

Network issue

Does not stay connected

Fix: 1. Check the battery level of both your iPhone and the bike. Low battery levels can cause connectivity issues. Charge both devices fully. 2... ⇲

Does not connect to app

Fix: 1. Ensure that the HYPERGOGO app is updated to the latest version. Go to the App Store, search for HYPERGOGO, and check for updates. 2. Res... ⇲

Bugs issue

HYPERGOGO does not work

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Force... ⇲

Compatibility issue

Uses Bluetooth 4.0 BLE

Fix: 1. Ensure that your iPhone supports Bluetooth 4.0 or higher. Most modern iPhones do, but if you have an older model, check the specification... ⇲

Performance issue

Overall performance issues

Fix: 1. Clear the app's cache if the option is available in the app settings. This can help improve performance by removing unnecessary data. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

75.0%

Good experience

18.8%

Neutral

6.3%

~ from our NLP analysis of 16 combined software ratings.

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Private Data HYPERGOGO collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Diagnostics