fix problems on Bankmw [iphone]

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—— Run into issues on Bankmw ? Get help pending when official support gets back to you!

Bankmw Mobile Banking
Info:
company: National Bank Holdings Corporation
: http://nbhbank.com/
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Login issue

Fingerprint recognition requires reactivation

Fix: Go to 'Settings' > 'Touch ID & Passcode' and ensure that the Bankmw app is enabled for Touch ID. If it is already enabled, try disabling it... ⇲

Face ID not functioning

Fix: Ensure that Face ID is set up correctly on your device. Go to 'Settings' > 'Face ID & Passcode' and check that the Bankmw app is enabled for... ⇲

Locked out after one incorrect password

Fix: Ensure you are entering the correct password. If you are unsure, reset your password through the app. Consider using a password manager to h... ⇲
 
Notifications issue

Missing transaction alerts

Fix: Check your notification settings for the app. Go to 'Settings' > 'Notifications' > 'Bankmw' and ensure that notifications are enabled. You c... ⇲
 
Slow issue

Mobile deposit flow is slow

Fix: Ensure you have a strong internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the speed improves... ⇲
 
Bugs issue

Check reading issues

Fix: Ensure that the check is placed on a flat surface with good lighting. The app may struggle to read checks that are crumpled or poorly lit. T... ⇲
 
Account issue

Frequent password reset prompts

Fix: Make sure you are entering the correct password. If you are unsure, reset your password through the app and create a new one that is easy fo... ⇲
 
UI issue

Confusing account overview

Fix: Take some time to explore the app's interface. Look for a help or tutorial section within the app that may provide guidance on navigating th... ⇲

Combined accounts make balance viewing difficult

Fix: Check if there is an option in the app settings to view accounts separately. Some banking apps allow users to toggle between combined and in... ⇲

Faded text and visibility issues

Fix: Adjust the display settings on your iPhone. Go to 'Settings' > 'Display & Brightness' and increase the brightness or enable 'Bold Text' unde... ⇲
 
Payments issue

Bill pay system dissatisfaction

Fix: Review the bill pay settings in the app to ensure that all information is entered correctly. Double-check the payee details and payment date... ⇲
 
Customization issue

Difficult color scheme

Fix: Check if the app has a theme or color adjustment option in the settings. Some apps allow users to switch to a high-contrast mode or change c... ⇲
 
Search issue

No sorting for transactions

Fix: Look for any filter or sort options within the transaction history section of the app. Some apps have hidden menus that allow sorting by dat... ⇲
 
Camera issue

Auto picture capture for deposits not working

Fix: Ensure that you are allowing the app to access your camera. Go to 'Settings' > 'Privacy' > 'Camera' and make sure the Bankmw app is enabled.... ⇲
 
Updates issue

Slow app updates

Fix: Check your internet connection and ensure that you have enough storage space on your device for updates. Go to 'Settings' > 'General' > 'iPh... ⇲
 
Features issue

No budget tools available

Fix: Consider using a third-party budgeting app that can link to your Bankmw account for tracking expenses and budgeting. OR If you prefer to... ⇲
 
Screen issue

No screen rotation on iPad

Fix: Check if the screen rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure the... ⇲
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 what users are saying
Good experience
80.3%

Bad experience
12.9%

Neutral
6.9%

~ from our NLP analysis of 552 combined software ratings.

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 Private Data Bankmw collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Usage Data
    • Diagnostics