fix problems on Jersey Mike's [iphone]

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—— Run into issues on Jersey Mike's? Get help pending when official support gets back to you!

Jersey Mike's
Info:
company: Jersey Mike's Franchise Systems, Inc.
: http://www.jerseymikes.com/contact-us
: www.jerseymikes.com
Chat with our AI-based Jersey Mike's Support
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Customization issue

Limited customization options

Fix: 1. When placing an order, carefully explore all the customization options available for each item. 2. If certain options are missing, check... ⇲

No option for saving custom sandwiches

Fix: 1. When creating a custom sandwich, look for a 'Save' or 'Favorite' option before finalizing your order. 2. If this feature is not available... ⇲

Missing drink options

Fix: 1. Check the app for any updates that may include additional drink options. 2. If certain drinks are missing, try refreshing the app or logg... ⇲

Limited chip options

Fix: 1. Check the app for any updates that may include additional chip options. 2. If certain chips are missing, try refreshing the app or loggin... ⇲
 
Payments issue

Inability to use rewards points in app

Fix: 1. Ensure you are logged into your account that has the rewards points. 2. Check the rewards section of the app to see if there are any opti... ⇲

Inability to remove payment information

Fix: 1. Go to the app's settings or account section and look for 'Payment Methods'. 2. If you see an option to edit or delete payment methods, fo... ⇲
 
Support issue

Delivery issues with no accountability

Fix: 1. If you experience delivery issues, check the app for any updates on your order status. 2. If the order is delayed, try contacting the del... ⇲

Poor customer service response

Fix: 1. If you have a question or issue, try using the app's help or support section for FAQs or troubleshooting tips. 2. Document your inquiries... ⇲
 
Slow issue

Slow loading times

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance improves. 2. Close any other a... ⇲
 
Account issue

Account verification issues

Fix: 1. Ensure you are entering the correct email and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2. Ch... ⇲
 
Bugs issue

Inconsistent order accuracy

Fix: 1. Double-check your order before submitting it to ensure all items and customizations are correct. 2. If you receive an incorrect order, ta... ⇲
 
Notifications issue

Jersey Mike's does not send order confirmation

Fix: 1. Check your email settings to ensure that emails from the Jersey Mike's app are not being filtered into your spam or junk folder. 2. Ensur... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure your iPhone's iOS is up to date by going to Settings > General > Software Update. 2. Close other apps running in the background to... ⇲
 
Tracking issue

Inability to track order status

Fix: 1. After placing an order, check the app for an 'Order Status' or 'Track Order' feature. 2. If this feature is not available, try refreshing... ⇲
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 what users are saying
Good experience
98.8%

Neutral
0.7%

Bad experience
0.5%

~ from our NLP analysis of 855,321 combined software ratings.

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 Private Data Jersey Mike's collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data