fix problems on Glimpse [iphone]

—— Run into issues on Glimpse? Get help pending when official support gets back to you!

Glimpse – Video storytelling

Info:

company: Excellent Rectangle

: http://www.madewithglimpse.com/help/

: www.madewithglimpse.com

Chat with our AI-based Glimpse Support

🛠️ Common Glimpse Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot upload existing videos from Camera Roll

Fix: Check if the app has permission to access your Camera Roll. Go to Settings > Privacy > Photos, and ensure Glimpse has access to your photos.... ⇲

No option to collage clips into longer videos

Fix: Use a third-party video editing app that allows you to create collages or combine clips. After creating your collage, you can import it back... ⇲

Audio issue

Sound issues with clips

Fix: Ensure that your device's volume is turned up and not muted. Check the app's sound settings to see if there are any specific audio controls... ⇲

Crashes issue

Glimpse crashes after upgrading to pro version

Fix: Uninstall and then reinstall the app. This can help clear any corrupted files that may have been created during the upgrade process. OR C... ⇲

Camera issue

Front camera cuts off part of the video

Fix: Check the camera settings within the app to see if there is an option to adjust the framing or aspect ratio. Sometimes, changing these setti... ⇲

Ads issue

Trailer added to each video in pro version

Fix: Look for an option in the app settings to disable trailers or intros. Some apps allow you to toggle this feature on or off. OR If there i... ⇲

Syncing issue

No way to transfer moments to a new phone

Fix: Use iCloud or another cloud service to back up your videos and moments. Ensure that you have the app installed on your new phone and restore... ⇲

Customization issue

No option to add music to final video

Fix: Use a third-party app to add music to your video before importing it back into Glimpse. Many video editing apps allow you to overlay music e... ⇲

Slow issue

Lag or delay when playing videos

Fix: Close other apps running in the background to free up memory. This can help improve performance when playing videos. OR Try restarting yo... ⇲

Bugs issue

Fake comments on app store

Fix: Focus on user reviews that provide detailed experiences rather than just star ratings. This can help you gauge the app's performance more ac... ⇲

Settings issue

No delete feature for clips

Fix: Check the app's settings or editing interface for any hidden options to delete clips. Sometimes, the delete option is not immediately visibl... ⇲