fix problems on Marathon Health [iphone]

—— Run into issues on Marathon Health? Get help pending when official support gets back to you!

Marathon Health

Info:

company: Marathon Health

: https://www.marathon-health.com/

: www.marathon-health.com

Chat with our AI-based Marathon Health Support

🛠️ Common Marathon Health Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Marathon Health cannot be placed on Home Screen

Fix: Check if the app is installed correctly. Go to the App Store, search for Marathon Health, and see if there is an 'Open' button instead of 'G... ⇲

error upon opening app

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the Home button) and swiping the Marathon Health app off... ⇲

login issues with password

Fix: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct cas... ⇲

session expires immediately upon login

Fix: Check your internet connection to ensure it is stable. A weak connection can cause session timeouts. Try switching to a different network if... ⇲

Bugs issue

appointment scheduling fails

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try switching... ⇲

unable to request prescription refills

Fix: Ensure that you have a stable internet connection. If the connection is weak, try switching to a different network or resetting your router.... ⇲

frequent error messages

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, finding the Marathon Health app, and selecting 'Offload App'. Reinsta... ⇲

major need for bug fixes

Fix: Regularly check for app updates in the App Store, as developers often release updates to fix bugs and improve performance. Keeping the app u... ⇲

Loading issue

Marathon Health spins indefinitely

Fix: Force close the app and restart your iPhone. This can help clear any temporary glitches that may be causing the app to hang. OR Check for... ⇲

Syncing issue

login info inconsistent between app and website

Fix: Ensure that you are using the same credentials for both the app and the website. If you have recently changed your password, make sure to up... ⇲

Freezing issue

Marathon Health freezes phone

Fix: Force close the app and restart your iPhone. If the app continues to freeze your phone, consider uninstalling and reinstalling the app from... ⇲

Crashes issue

crashes when scheduling appointments

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates for Marathon Health. OR Try scheduling a... ⇲

Slow issue

Marathon Health lags and locks up

Fix: Close any other apps running in the background to free up memory. Double-click the Home button (or swipe up from the bottom) and swipe up on... ⇲

slow performance

Fix: Close any unnecessary apps running in the background to free up system resources. Double-click the Home button (or swipe up from the bottom)... ⇲

Messages issue

messaging feature does not work

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲

Uploads issue

unable to upload documents

Fix: Ensure that the document you are trying to upload is in a supported format and does not exceed the size limit. Check the app's guidelines fo... ⇲

Search issue

search function returns no results

Fix: Ensure that you are using the correct keywords or terms in the search function. Try using different variations of the terms you are searchin... ⇲

Account issue