fix problems on OCD.app [iphone]

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—— Run into issues on OCD.app? Get help pending when official support gets back to you!

OCD.app - Anxiety, PTSD, CBT
Info:
company: Ggtude Ltd
: https://ggtude.com/support/
: ocd.app
Chat with our AI-based OCD.app Support
   Hello! How can I assist you?  

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Payments issue

Subscription model is unclear

Fix: 1. Review the app's subscription section in the settings or account area to find detailed information about pricing and features. 2. Check... ⇲

High subscription cost

Fix: 1. Look for any promotional offers or discounts that may be available for new subscribers. 2. Consider sharing a subscription with a family... ⇲
 
Screen issue

Too much screen time required

Fix: 1. Set specific time limits for your sessions using the built-in Screen Time feature on your iPhone. Go to Settings > Screen Time > App Limi... ⇲
 
Customization issue

Inability to skip irrelevant modules

Fix: 1. Review the app's settings to see if there is an option to customize your learning path or skip certain modules. 2. If skipping is not an... ⇲

No reset button for modules

Fix: 1. Manually track your progress by keeping a journal of completed modules and notes on what you learned. 2. If you want to revisit a module... ⇲

Lack of personalization options

Fix: 1. Take notes on your preferences and experiences while using the app, and adjust your approach based on what works best for you. 2. Create... ⇲
 
Content issue

Limited content after trial

Fix: 1. Explore all available content during the trial period to maximize your experience. 2. Consider keeping a journal of your favorite exerci... ⇲
 
Bugs issue

Lack of immediate relief for some users

Fix: 1. Incorporate additional coping strategies alongside the app, such as mindfulness exercises, deep breathing techniques, or physical activit... ⇲

Overwhelming number of tasks

Fix: 1. Prioritize tasks by creating a to-do list and focusing on one task at a time. Use a planner or digital note-taking app to organize your t... ⇲
 
Performance issue

Inconsistent app performance

Fix: 1. Clear the app's cache by uninstalling and reinstalling it. This can help improve performance. 2. Ensure that your device has enough stor... ⇲
 
Support issue

Delayed customer support responses

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concern without needing to wait for support. 2... ⇲
 
UI issue

Visual aids may not be effective for all

Fix: 1. Experiment with different learning styles by combining visual aids with auditory or kinesthetic methods. For example, try reading the con... ⇲
 
Updates issue

Inability to access saved statements after updates

Fix: 1. Regularly back up your saved statements by copying them to a note-taking app or document before any updates. 2. Check the app's settings... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.8%

Neutral
4.7%

Bad experience
3.5%

~ from our NLP analysis of 3,219 combined software ratings.

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Mental Health Therapy Coach

 Private Data OCD.app collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Annual plan+: $78.99 Unlock all modules and exercises for 1 year
  2. Annual PROMO: $74.99 1 Year of ocd.app for a special price
  3. Monthly plan+: $19.99 Unlock all levels and journeys for 30 days
  4. Weekly Plan+: $9.99 All premium modules and exercises
  5. OCD.app Insider: $39.99 Yearly plan+
  6. Promotion Annual Plan+: $79.99 Premium access for one year
  7. GG OCD Unlock all: $199.99 Unlock all content and levels permanently
  8. 2 Month Course+: $49.99 Our famously effective 60 day OCD course
  9. 3 Months Plan+: $34.99 All premium content for 90 days
  10. Human assistant Plan - Monthly: $99.99 Real person to help you improve using the app