—— Run into issues on ArtistA? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings for any options to reduce or disable pop-ups. Look for a 'Notifications' or 'Pop-up' section in the settings menu and... ⇲
Fix: Ensure that you are logged into the same account that you used to make the purchase. Sometimes, purchases are tied to specific accounts, and... ⇲
Fix: Check the app's settings for any options related to image saving. There may be a setting that limits the size or resolution of saved images.... ⇲
Fix: Ensure that you are using the outlining feature correctly. Refer to the app's tutorial or help section to confirm you are following the righ... ⇲
Fix: Adjust the brush settings within the app. Look for options to change the brush size, opacity, or hardness to improve the quality of your ske... ⇲
Fix: Look for a 'Gallery' or 'Photos' section within the app. There may be an option to manage or delete photos from there. Tap and hold on the p... ⇲
Fix: Check if the app has a 'Share' feature that allows you to export your work to other apps or save it to your device. This can sometimes be fo... ⇲
Fix: Check the app settings for an option to disable or remove the company name tag. This may be found under 'Watermark' or 'Branding' settings.... ⇲
Fix: Explore the app thoroughly to ensure you are aware of all available editing tools. Sometimes, features are hidden in menus or require specif... ⇲
Fix: Look for an option to upgrade to a premium version of the app, which typically has fewer ads. This can significantly improve your user exper... ⇲
Fix: Look for an option to upgrade to a premium version of the app, which typically reduces the number of ads significantly. OR Try to use the... ⇲
Fix: Go to your iPhone Settings > [Your Name] > Subscriptions. Find the app in the list and select it to manage or cancel your subscription. OR... ⇲
Fix: Check your purchase history in the App Store to confirm the charge. If you believe it was unauthorized, you can report it through the App St... ⇲
Fix: Try closing and reopening the app to see if it resolves any navigation glitches. Sometimes, a simple restart can fix navigation issues. OR... ⇲
Fix: Force close the app by swiping it away from the app switcher and then reopen it. This can resolve temporary display issues like a black scre... ⇲
Fix: Check if there are any specific file types that the free version supports for import. Sometimes, limitations are based on file formats. OR... ⇲