fix problems on Perlego [iphone]

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Perlego: Your online library
Info:
company: Perlego Ltd.
: https://www.perlego.com/faq
: www.perlego.com
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Features issue

No copy or citation option

Fix: As a workaround, take screenshots of the text you need to reference. You can then use these images for your citations or notes. OR Use a... ⇲

Inability to quickly access footnotes

Fix: Check if there is a footnote section in the app's menu or settings that you can access directly. This may provide a quicker way to view foot... ⇲

Inability to copy text from books

Fix: As a workaround, take notes manually in a separate app or use screenshots of the text you want to reference. OR Consider using a text rec... ⇲

Read Aloud AI option missing in app

Fix: Check the app settings to see if the Read Aloud feature can be enabled or if there are any updates that add this functionality. OR As a w... ⇲
 
UI issue

Perlego experience is subpar

Fix: Check for updates in the App Store. Developers often release updates to improve user experience, so keeping the app updated can help. OR... ⇲

Unintuitive swiping gesture

Fix: Familiarize yourself with the app's gesture controls by checking the help section or user guide within the app. This can help you understand... ⇲

Page turning issues when device orientation changes

Fix: Lock your device's orientation to prevent it from changing while reading. This can help maintain a consistent reading experience. OR If t... ⇲
 
Syncing issue

Chapters go missing

Fix: Try refreshing the app by logging out and then logging back in. This can help sync your library and restore missing chapters. OR If chapt... ⇲

Does not remember previous reading position

Fix: Make sure you are logged into your account, as this can help the app save your reading position across sessions. OR As a workaround, manu... ⇲
 
Loading issue

Books take a long time to load

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice versa to see if loading times improve... ⇲

Perlego takes too long to open

Fix: Clear the app's cache and data through your iPhone settings to improve loading times. This can help the app open more quickly. OR Ensure... ⇲

Website and app stop working when reading

Fix: Ensure you have a stable internet connection while using the app. If you're on Wi-Fi, try switching to mobile data or vice versa. OR If t... ⇲
 
Customization issue

Cumbersome management of multiple books

Fix: Create a reading list or use folders within the app (if available) to organize your books better. This can help streamline your reading expe... ⇲

Bookmarks cannot be edited

Fix: As a workaround, create a new bookmark at the desired location and delete the old one if you need to change the bookmark's position. OR U... ⇲

No vertical scrolling option

Fix: Check the app settings to see if there is an option to enable vertical scrolling. If not, consider using the web version of Perlego, which m... ⇲

Difficult to handle multiple ebooks

Fix: Use folders or categories within the app (if available) to organize your ebooks better, making it easier to manage multiple titles. OR Co... ⇲
 
Backup issue

Reading history lost after reinstalling

Fix: Before reinstalling, ensure you are logged into your account so that your reading history is saved in the cloud. This way, it can be restore... ⇲
 
Slow issue

Scrubbing through pages is slow

Fix: Try using the table of contents to jump to specific sections instead of scrubbing through pages. This can save time and improve navigation.... ⇲
 
Search issue

Difficult to look up definitions

Fix: Use a separate dictionary app or an online dictionary in your browser to quickly look up definitions while reading. OR If the app has a b... ⇲

Search features are lacking

Fix: Try using keywords or phrases that are specific to the content you are looking for, as this may yield better search results. OR If the se... ⇲
 
Crashes issue

Perlego crashes frequently

Fix: Ensure your iPhone's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Update t... ⇲

Crashes after bookmarking

Fix: Try bookmarking less frequently or using a different method to track your reading position, such as taking notes. OR If the issue persist... ⇲
 
Screen issue

Black screen issue

Fix: Force close the app by swiping it away in the app switcher and then reopening it. This can sometimes resolve display issues. OR If the bl... ⇲
 
Freezing issue

Perlego freezes often

Fix: Force close the app and reopen it to see if the freezing issue resolves. If it continues, check for updates in the App Store. OR If the a... ⇲
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 what users are saying
Good experience
85.5%

Bad experience
10.5%

Neutral
4.0%

~ from our NLP analysis of 743 combined software ratings.

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 Private Data Perlego collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics