fix problems on Salsa Limón [iphone]

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—— Run into issues on Salsa Limón? Get help pending when official support gets back to you!

Salsa Limón
Info:
company: Lootool LLC
: https://order.salsalimon.com/contact-us
: salsalimon.com
Chat with our AI-based Salsa Limón Support
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UI issue

Cart disappears randomly

Fix: Ensure that you are not navigating away from the cart page before completing your order. If the cart disappears, try refreshing the app or n... ⇲

No cart button available

Fix: Try restarting the app. Close it completely and reopen it to see if the cart button appears. If it does not, check for any app updates in th... ⇲

Locations tab lacks addresses

Fix: Try refreshing the locations tab by pulling down on the screen. This can sometimes reload the data and display the addresses correctly. OR... ⇲

Rewards tracking is unclear

Fix: Check the rewards section in the app for any updates or notifications regarding your rewards status. Sometimes, rewards may take time to upd... ⇲

Lack of convenience

Fix: Explore the app's features to familiarize yourself with its functionalities. Sometimes, convenience can be improved by understanding how to... ⇲
 
Slow issue

Lag in cart functionality

Fix: Close any other apps running in the background to free up memory. Double-tap the home button (or swipe up from the bottom on newer iPhones)... ⇲
 
Payments issue

No option for PayPal or Apple Pay

Fix: Check the payment settings in the app. Go to the payment section and see if there are options to add PayPal or Apple Pay. If not, consider u... ⇲

Payment issues

Fix: Double-check your payment information to ensure it is entered correctly. Go to the payment settings in the app and verify your card details... ⇲
 
Loading issue

Long loading times

Fix: Check your internet connection. A slow connection can lead to long loading times. Try switching to a different Wi-Fi network or using mobile... ⇲
 
Customization issue

Customization comments not received by restaurant

Fix: Ensure that you are entering customization comments in the designated field before placing your order. Double-check that the comments are sa... ⇲
 
Bugs issue

Severe bug prevents adding items to cart

Fix: Try restarting the app and attempting to add items to the cart again. If the issue persists, uninstall and reinstall the app to reset any po... ⇲

Unusable app

Fix: Try uninstalling and reinstalling the app to resolve any issues that may be causing it to be unusable. This can help reset the app's functio... ⇲
 
Support issue

Inadequate staffing at locations

Fix: Consider placing your order during off-peak hours to avoid long wait times due to inadequate staffing. Check the restaurant's hours and plan... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
50.0%

Good experience
38.9%

Neutral
11.1%

~ from our NLP analysis of 18 combined software ratings.

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 Private Data Salsa Limón collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Diagnostics