fix problems on Clipp [iphone]

—— Run into issues on Clipp? Get help pending when official support gets back to you!

Clipp - Deals & Coupons

Info:

company: Clipper Magazine, LLC

: https://support.clipp.com/

: www.clipp.com

Chat with our AI-based Clipp Support

🛠️ Common Clipp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Confusing certificate organization in wallet

Fix: To better organize your certificates in the Clipp wallet, start by creating folders or categories for different types of deals (e.g., restau... ⇲

Limited customer service accessibility

Fix: Check the app for any FAQs or help sections that may provide answers to common questions. Often, apps have a built-in help feature that can... ⇲

Bugs issue

Certificates marked as redeemed incorrectly

Fix: If you notice a certificate marked as redeemed that you haven't used, try logging out of the app and then logging back in. This can refresh... ⇲

Waitstaff mishandling coupon redemption

Fix: Before presenting your coupon to the waitstaff, ensure you read the terms and conditions of the deal. This will help you explain the redempt... ⇲

Expired coupons still displayed

Fix: Manually remove expired coupons from your wallet by swiping left on the expired certificate and selecting 'Delete'. This will help keep your... ⇲

Businesses refusing to honor deals

Fix: Before visiting a business, call ahead to confirm that they are still honoring the deal. This can save you time and frustration if the deal... ⇲

Availability issue

Inconsistent availability of deals

Fix: Regularly check the app for updates on available deals, as they can change frequently. You can also set notifications for specific types of... ⇲

Clipp shows unavailable deals

Fix: If you encounter a deal that is marked as available but is not honored by the business, take a screenshot of the deal and report it through... ⇲

Limited variety of deals post-COVID

Fix: Explore different categories within the app to find new deals that may not be immediately visible. Sometimes, deals are categorized in ways... ⇲

Frequent business closures after purchase

Fix: Before purchasing a deal, check the business's website or social media for any announcements regarding their status. This can help you avoid... ⇲

Support issue

Slow response to refund requests

Fix: When requesting a refund, provide all necessary details in your initial request, including transaction ID, date of purchase, and reason for... ⇲

No consideration for pandemic-related issues

Fix: When using the app, look for businesses that have updated their policies regarding COVID-19. Many businesses may have specific deals or opti... ⇲

Restrictions issue

Coupons not usable for takeout

Fix: Before ordering, check the terms and conditions of the coupon to see if takeout is excluded. If it is, consider asking the restaurant if the... ⇲

Unclear restrictions on deal purchases

Fix: Before purchasing a deal, carefully read the terms and conditions associated with it. This information is usually available on the deal page... ⇲

UI issue