fix problems on Swisscard [iphone]

—— Run into issues on Swisscard? Get help pending when official support gets back to you!

Swisscard

Info:

company: Swisscard

: https://www.swisscard.ch/en/technical-redirect/web/help-center/html

: www.swisscard.ch

Chat with our AI-based Swisscard Support

🛠️ Common Swisscard Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lack of download/export functionality

Fix: While the app does not support direct download or export functionality, you can take screenshots of your transactions and save them as image... ⇲

Only supports PDF export

Fix: If you need your data in a different format, consider using a PDF to CSV converter. After exporting your transactions as a PDF, you can uplo... ⇲

Downloads issue

No option for CSV or OFX format

Fix: Since the app does not support CSV or OFX formats, you can manually create a CSV file. Open a spreadsheet application, create columns for ea... ⇲

Compatibility issue

Swisscard not optimized for iPad

Fix: If the app is not displaying correctly on your iPad, try using the iPhone compatibility mode. Go to your iPad's settings, find the Swisscard... ⇲

No desktop access

Fix: As a workaround for the lack of desktop access, consider using an iOS emulator on your computer. Emulators like iPadian can allow you to run... ⇲

Discontinued web portal access

Fix: Since the web portal is no longer available, focus on maximizing the use of the mobile app. Familiarize yourself with all its features to en... ⇲

Updates issue

Delayed transaction updates

Fix: To mitigate the issue of delayed transaction updates, ensure that your app is updated to the latest version. Go to the App Store, search for... ⇲

Bugs issue

Inaccurate information provided

Fix: If you encounter inaccuracies, double-check the transaction details against your bank statements or receipts. If discrepancies persist, cons... ⇲

Screen issue

Poor screen formatting

Fix: If the screen formatting is poor, try adjusting your device's display settings. Go to Settings > Display & Brightness and experiment with te... ⇲

Registration issue

Registration process fails

Fix: If you are having trouble with the registration process, ensure that you have a stable internet connection. Try switching between Wi-Fi and... ⇲

Notifications issue

No real-time notifications

Fix: To enable notifications, go to your iPhone's Settings > Notifications > Swisscard and ensure that notifications are allowed. You can customi... ⇲

Features issue

Limited functionality for expense tracking

Fix: To enhance your expense tracking, consider using a separate expense tracking app that allows for more detailed categorization and reporting.... ⇲

No visibility of exchange rates

Fix: To check exchange rates, consider using a reliable currency converter app or website alongside Swisscard. This will allow you to manually tr... ⇲

Payments issue

High foreign fees

Fix: To minimize foreign transaction fees, consider using a different payment method that offers lower fees for international transactions. Resea... ⇲