fix problems on XP Investimentos [iphone]

—— Run into issues on XP Investimentos? Get help pending when official support gets back to you!

XP Investimentos

Info:

company: TECFINANCE INFORMATICA E PROJETOS DE SISTEMAS LTDA

: http://xpi.com.br

: xpi.com.br

Chat with our AI-based XP Investimentos Support

🛠️ Common XP Investimentos Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to download PDF of statements

Fix: Check if the app has an export feature. Navigate to the statements section and look for an option to share or export. If available, select i... ⇲

Lacks real-time data

Fix: Ensure that your app is updated to the latest version, as updates may include improvements to data refresh rates. Go to the App Store, searc... ⇲

Payments issue

Cannot buy stocks through the app

Fix: Verify if your account is fully set up and verified for trading. Sometimes, additional verification steps are required before trading can be... ⇲

Storage issue

Requires more than 500MB of storage

Fix: Free up space on your iPhone by deleting unused apps, photos, or videos. Go to Settings > General > iPhone Storage to see what is taking up... ⇲

Crashes issue

XP Investimentos crashes on older iPhone models

Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find XP Investimentos, and select 'Delete App'. Reinstall it from t... ⇲

XP Investimentos crashes after updates

Fix: After an update, restart your iPhone to clear any temporary glitches that may have occurred during the update process. Hold down the power b... ⇲

Difficult to log in

Fix: Ensure you are entering the correct credentials. Use the 'Forgot Password' feature if you are unsure of your password. Follow the prompts to... ⇲

UI issue

Some features are buried

Fix: Familiarize yourself with the app's layout. Spend some time exploring the menus and settings to locate hidden features. Look for a help or t... ⇲

Network issue

XP Investimentos doesn't work during high volume trading days

Fix: Try accessing the app during off-peak hours when trading volume is lower. This may improve performance and reduce crashes. OR If the app... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.9%

Bad experience

2.3%

Neutral

1.8%

~ from our NLP analysis of 4,759 combined software ratings.

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Private Data XP Investimentos collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Diagnostics