fix problems on Akbank [iphone]

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—— Run into issues on Akbank? Get help pending when official support gets back to you!

Akbank
Info:
company: Akbank T.A.S
: http://www.akbank.com
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Notifications issue

In-app notifications not respecting user settings

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Akbank and ensure that notifications are enabled and set according to your... ⇲
 
Support issue

Support link leads to general help page

Fix: 1. Use the In-App Help: Navigate to the help section within the app itself, which may provide more specific guidance or FAQs. 2. Search Onli... ⇲
 
Account issue

Blocked access to account after deposit

Fix: 1. Wait and Retry: Sometimes, access is temporarily blocked for security reasons. Wait a few hours and try logging in again. 2. Clear App Ca... ⇲

Lacks basic account statement with running balance

Fix: 1. Check Account History: Navigate to the account section of the app and look for transaction history, which may provide a summary of your a... ⇲
 
Compatibility issue

Limited functionality on older iOS versions

Fix: 1. Update iOS: Go to Settings > General > Software Update and check if there is an update available for your iPhone. Updating to the latest... ⇲

Akbank not fully supported in English

Fix: 1. Change Language Settings: Go to Settings > General > Language & Region and set your preferred language to English. This may help if the a... ⇲
 
Updates issue

No updates for Touch ID and Face ID

Fix: 1. Check for App Updates: Regularly check the App Store for updates that may include biometric login features. 2. Use Password Login: Until... ⇲
 
Login issue

Fingerprint login not available

Fix: 1. Use Password Login: Until fingerprint login is implemented, use your account password for access. 2. Check for App Updates: Regularly che... ⇲
 
Customization issue

No language options available

Fix: 1. Check App Settings: Look for any language settings within the app itself that may allow you to switch languages. 2. Change Device Languag... ⇲
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 what users are saying
Good experience
95.4%

Neutral
2.7%

Bad experience
1.9%

~ from our NLP analysis of 5,520 combined software ratings.

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 Private Data Akbank collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics