—— Run into issues on BenefitsForYou? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲
Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
Fix: 1. Check for updates manually: Open the App Store, tap on your profile icon at the top right, and scroll down to see if BenefitsForYou has a... ⇲
Fix: 1. Reset your password: If you can’t access your account, try resetting your password. Look for a 'Forgot Password?' link on the login scree... ⇲
Fix: 1. Use the website: If the app does not allow you to check loan balances, access the BenefitsForYou website for this information. 2. Reset y... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resol... ⇲
Fix: 1. Re-enable Face ID: Go to Settings > Face ID & Passcode, and ensure that Face ID is set up for the BenefitsForYou app. If it is already en... ⇲
Fix: 1. Check the app for FAQs: Look for a help or FAQ section within the app that may provide answers to common questions. 2. Use online resourc... ⇲
Fix: 1. Use the website: If the app redirects you to the website, consider using the website directly for a better experience. 2. Bookmark the we... ⇲
Fix: 1. Explore app settings: Check if there are settings within the app that allow you to customize the information displayed. Look for options... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and navigation. Look for a tutorial or h... ⇲
Fix: 1. Explore alternative apps: If BenefitsForYou does not meet your needs, research and download alternative apps that offer the features you... ⇲
Fix: 1. Use the website: Check if the BenefitsForYou website offers graphs or visualizations that are not available in the app. 2. Look for alter... ⇲
Fix: 1. Explore alternative apps: If you find the app too basic, research and download alternative apps that offer more features and functionalit... ⇲
Fix: 1. Use the website: If the app lacks functionality, access the BenefitsForYou website for a more comprehensive experience. 2. Explore altern... ⇲
Fix: 1. Restart the app: Force close the app and reopen it to see if the login fields become active. 2. Clear app cache: Go to Settings > General... ⇲
Fix: 1. Restart your iPhone: A simple restart can sometimes resolve app issues. Power off your iPhone, wait a few seconds, and turn it back on. 2... ⇲
Fix: 1. Explore alternative apps: If you find the app lacking, research and download alternative apps that better meet your needs. 2. Use the web... ⇲