fix problems on Christian Cinema [iphone]

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—— Run into issues on Christian Cinema? Get help pending when official support gets back to you!

Christian Cinema
Info:
company: Christian Cinema, LLC
: http://support.cineverse.com
Chat with our AI-based Christian Cinema Support
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Account issue

unable to access purchased movies

Fix: 1. Log out and log back in: Open the app, go to your account settings, and log out. Then, log back in to refresh your account and access you... ⇲

password reset issues

Fix: 1. Use the 'Forgot Password' feature: On the login screen, tap 'Forgot Password?' and follow the prompts to reset your password via email. M... ⇲

movies show as rentals despite purchase

Fix: 1. Refresh your account: Log out of the app and log back in to refresh your account information. This can help sync your purchases correctly... ⇲
 
Compatibility issue

Christian Cinema does not load on Apple TV

Fix: 1. Check your Apple TV connection: Ensure your Apple TV is connected to the internet. Go to Settings > Network to verify the connection. 2.... ⇲

unable to mirror to Apple TV

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and Apple TV are connected to the same Wi-Fi network, as this i... ⇲
 
Slow issue

slow performance on devices

Fix: 1. Close background apps: Double-click the Home button (or swipe up from the bottom) and swipe up on apps you are not using to close them. T... ⇲
 
Audio issue

no sound during playback

Fix: 1. Check volume settings: Ensure that your device's volume is turned up and not muted. Use the volume buttons on the side of your iPhone to... ⇲
 
Downloads issue

unable to download movies for offline viewing

Fix: 1. Check app settings: Go to the app settings and ensure that the option for downloading movies for offline viewing is enabled. 2. Ensure su... ⇲
 
Playback issue

error messages when trying to watch rented movies

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲
 
Settings issue

lack of closed captions for many movies

Fix: 1. Check settings: Go to the app settings and look for accessibility options to enable closed captions if available. 2. Look for alternative... ⇲
 
Payments issue

high cost per movie

Fix: 1. Look for promotions: Regularly check the app for any promotional offers or discounts on movie rentals or purchases. 2. Consider subscript... ⇲

subscription issues

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions to view your current subscriptions and ensure that your Christian... ⇲

limited budget options for users

Fix: 1. Look for free trials: Check if Christian Cinema offers a free trial period for new users, allowing you to explore the service without imm... ⇲
 
Support issue

no response from customer support

Fix: 1. Check FAQs: Visit the app's FAQ section or help center for common issues and solutions that may address your concerns without needing dir... ⇲
 
Loading issue

movies take too long to load

Fix: 1. Check your internet speed: Use a speed test app to check your internet connection. If it's slow, consider resetting your router or switch... ⇲
 
Updates issue

Christian Cinema has not been updated in a year

Fix: 1. Check for updates: Regularly check the App Store for any updates to the Christian Cinema app. If an update is available, install it to en... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
53.3%

Good experience
34.7%

Neutral
12.0%

~ from our NLP analysis of 75 combined software ratings.

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 Private Data Christian Cinema collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Rent Christian Cinema Tier 4: $3.99 Rent Christian Cinema Streaming Tier 4
  2. Rent Christian Cinema Tier 3: $2.99 Rent Christian Cinema Streaming Tier 3
  3. Rent Christian Cinema Tier 5: $4.99 Rent Christian Cinema Streaming Tier 5
  4. Rent Christian Cinema Tier 2: $1.99 Rent Christian Cinema Streaming Tier 2
  5. Buy Christian Cinema Tier 10: $9.99 Buy Christian Cinema Streaming Tier 10
  6. Rent Christian Cinema Tier 6: $5.99 Rent Christian Cinema Streaming Tier 6
  7. Buy Christian Cinema Tier 8: $7.99 Buy Christian Cinema Streaming Tier 8
  8. Rent Christian Cinema Tier 1: $0.99 Rent Christian Cinema Streaming Tier 1
  9. Christian Cinema Monthly Plan : $4.99 Monthly Plan
  10. Buy Christian Cinema Tier 15: $14.99 Buy Christian Cinema Streaming Tier 15