fix problems on SBW [iphone]

—— Run into issues on SBW? Get help pending when official support gets back to you!

SBW

Info:

company: Savings Bank of Walpole

: https://www.walpolebank.com/resources/ebanking-manual/mobile-banking/

: www.walpolebank.com

Chat with our AI-based SBW Support

🛠️ Common SBW Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Mobile check deposit frequently fails

Fix: Ensure that you are using the latest version of the SBW app. Go to the App Store, search for SBW, and check if an update is available. If so... ⇲

SBW switches between checking and savings unexpectedly

Fix: Check your account settings within the app. Go to the account management section and ensure that your default account is set correctly. This... ⇲

Accessibility issue

VoiceOver feature does not support check deposit

Fix: Try using the VoiceOver feature in conjunction with the camera for check deposit. Make sure VoiceOver is enabled in your iPhone settings und... ⇲

UI issue

User interface is bland

Fix: Explore the app settings to see if there are any themes or display options available. Sometimes apps offer customization options that can en... ⇲

Features issue

Lacks auto pay feature

Fix: Check if there are any bill payment options available within the app. Some apps allow you to set up recurring payments manually, even if the... ⇲

Slow issue

Slow website access

Fix: Clear your browser cache and cookies. This can help improve loading times. Go to your browser settings, find the option to clear browsing da... ⇲

Security issue

Fingerprint recognition issues

Fix: Re-register your fingerprint in the device settings. Go to Settings > Touch ID & Passcode, delete the existing fingerprints, and then add th... ⇲

Account issue

Not user friendly for setting up outside accounts

Fix: Follow the app's step-by-step instructions carefully when setting up outside accounts. Make sure you have all necessary information, such as... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.3%

Bad experience

4.8%

Neutral

3.9%

~ from our NLP analysis of 643 combined software ratings.

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Private Data SBW collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics