fix problems on Cleaner [iphone]

​

—— Run into issues on Cleaner? Get help pending when official support gets back to you!

Cleaner - Free Up Storage
Info:
company: Cleaner LLC
: https://www.applavia.com/contact
Chat with our AI-based Cleaner Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Limited free version functionality

Fix: 1. Explore all features: Make sure to explore all the features available in the free version. Sometimes, users overlook certain functionalit... ⇲
 
Bugs issue

Inaccurate duplicate photo detection

Fix: 1. Manually review duplicates: After the app detects duplicates, manually review the suggested duplicates before deletion. This ensures that... ⇲

Inconsistent photo selection quality

Fix: 1. Review selections carefully: After the app selects photos for deletion, take the time to review the selections to ensure they are accurat... ⇲

Cleaner restarts scan every time it's opened

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates may fix bugs related to scanning. 2. Clear app da... ⇲

Cleaner does not work as intended for some users

Fix: 1. Check compatibility: Ensure that your iPhone is running a compatible iOS version for the Cleaner app. Go to Settings > General > About to... ⇲
 
Support issue

Lacks clear instructions for use

Fix: 1. Check online resources: Look for user guides or tutorials on the app's official website or on platforms like YouTube. Many users share th... ⇲
 
Payments issue

Requires credit card information for free trial

Fix: 1. Use a virtual credit card: If you're concerned about providing your credit card information, consider using a virtual credit card service... ⇲
 
Slow issue

Slow video buffering before deletion

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. If you're on Wi-Fi, try moving closer to the route... ⇲
 
Customization issue

No option to deselect all photos

Fix: 1. Manually deselect photos: If the app does not provide a 'deselect all' option, you may need to manually uncheck photos you do not want to... ⇲

Limited ability to filter or sort videos

Fix: 1. Organize videos manually: Use the native Photos app on your iPhone to organize and sort your videos into albums or folders before using C... ⇲
 
Ads issue

Frequent prompts to upgrade to paid version

Fix: 1. Ignore prompts: If you are satisfied with the free version, simply ignore the upgrade prompts. They are designed to encourage users to pu... ⇲
 
Privacy issue

Cannot consolidate contact information before deletion

Fix: 1. Use a contact management app: Consider using a dedicated contact management app that allows you to consolidate and manage your contacts b... ⇲

Unclear on what data will be deleted

Fix: 1. Review app settings: Check the app settings for any options that clarify what data will be deleted. Some apps provide a summary of deleti... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
85.9%

Bad experience
7.9%

Neutral
6.2%

~ from our NLP analysis of 6,878 combined software ratings.

 Switch to these Alternatives:
Phone Cleaner for iPhone, iPad
Cleaner Pro - Cleanup
Phone Cleaner - Phone clean
Boost Cleaner - Clean Up Smart
Phone CleanerㆍClean Up Storage
AI Cleaner Max-Clean Up Device
Phone Cleaner・Clean Up Storage
Phone Cleaner Storage Cleanup
Storage Cleaner: Free up Phone
Clean Master: Storage Cleaner

 Private Data Cleaner collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Cleanup Monthly: $2.99 1 month unlimited access to all features.
  2. Cleaner: $4.99 1 week unlimited access to all features.
  3. Cleaner Pro: $4.99 1-month unlimited access to all features.
  4. Phone Cleaner: $34.99 1 year unlimited access to all features.
  5. Lifetime Membership: $9.99 Lifetime unrestricted access to all features.
  6. Lifetime Membership: $19.99 Lifetime unlimited access to all features.
  7. Storage Cleaner Weekly: $7.99 1 week full access to all premium features.
  8. Cleaner: $4.99 1 week unlimited access to all features.
  9. Storage Cleaner Yearly: $49.99 1 year full access to all premium features.