fix problems on Dext [iphone]

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—— Run into issues on Dext? Get help pending when official support gets back to you!

Dext: Expense tracker app
Info:
company: Dext Software Limited
: https://www.dext.com/about-us/contact-us
: www.dext.com
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UI issue
UI bugs with keyboard covering buttons

Fix: Try adjusting the keyboard settings on your iPhone. Go to Settings > General > Keyboard and toggle off 'Enable Keyboards' or switch to a dif... »»
Dashboard lacks client inbox indicators

Fix: Explore the app settings to see if there are options to enable notifications or indicators for client inboxes. Sometimes these features are... »»
Description field visibility issues

Fix: Try adjusting the text size and display settings on your iPhone. Go to Settings > Display & Brightness and adjust the text size to see if it... »»
 
Customization issue
Inability to categorize receipts as bills

Fix: Check if there is an option to create custom categories within the app. If so, create a category specifically for bills and assign receipts... »»
Difficult to extract scanned documents

Fix: Try using the export feature (if available) to save scanned documents to your device or cloud storage. This may provide a clearer format for... »»
No ability to add receipts to expense reports

Fix: Check if there is an option to link receipts to expense reports within the app. Sometimes this feature is not immediately obvious and may be... »»
 
Camera issue
Low resolution of saved photos

Fix: Check the camera settings on your iPhone to ensure that the highest resolution is selected. Go to Settings > Camera and adjust the settings... »»
Unexpected camera switching

Fix: Ensure that the app has the correct permissions to use the camera. Go to Settings > Privacy > Camera and check if Dext has access. If not, e... »»
 
Bugs issue
False data in auto reading

Fix: Manually review and correct any entries that the app misreads. This can help improve the app's learning algorithm over time. OR If the ap... »»
Thermal receipts not lasting as required

Fix: Store thermal receipts in a cool, dark place to prevent fading. Consider using a protective sleeve or folder to keep them safe. OR If pos... »»
 
Support issue
No clear customer service contact

Fix: Look for a help or support section within the app that may provide contact information or a support form. OR Check the app's website for... »»
 
Updates issue
Issues with subscription upgrades

Fix: Verify that your payment method is up to date in your Apple ID settings. Go to Settings > [Your Name] > Payment & Shipping to check. OR I... »»
Limited feature improvements

Fix: Stay updated with the app's release notes or blog to see if new features are being added. This can help you utilize the app more effectively... »»
 
Payments issue
Lack of upfront pricing

Fix: Review the app's website or app store listing for any pricing information that may not be immediately visible in the app itself. OR Consi... »»
 
Privacy issue
Unnecessary information requests

Fix: Review the app's settings to see if you can limit the information it requests. Some apps allow you to customize permissions. OR If the ap... »»
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 what users are saying
Good experience
94.9%

Bad experience
2.9%

Neutral
2.2%

~ from our NLP analysis of 4,826 combined software ratings.

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 Private Data Dext collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Business Plus (Monthly): $25.49 Advanced automation, integration and tools
  2. Business (Monthly): $12.99 Simple receipt and invoice tracking
  3. Business - 5 users, 250 docs: $34.99 Business - 5 users, 250 documents (Monthly)
  4. Premium (Monthly): $50.99 Streamline bookkeeping across multiple teams
  5. Business Plus (Annual): $244.99 Advanced automation, integration and tools
  6. Business (Annual): $124.99 Simple receipt and invoice tracking
  7. Business - 5 users, 250 docs: $349.99 Business - 5 users, 250 documents (Annually)
  8. Business - 10 users, 500 docs: $69.99 Business - 10 users, 500 documents (Monthly)
  9. Business - 8 users, 400 docs: $49.99 Business - 8 users, 400 documents (Monthly)
  10. Premium (Annual): $449.99 Streamline bookkeeping across multiple teams