fix problems on My WSB [iphone]

—— Run into issues on My WSB? Get help pending when official support gets back to you!

My WSB

Info:

company: Watertown Savings Bank

: https://www.watertownsavingsbank.com/

: www.watertownsavingsbank.com

Chat with our AI-based My WSB Support

🛠️ Common My WSB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Balance inaccuracies

Fix: 1. Log out of the app and log back in. This can refresh your account data and may correct any discrepancies in your balance. 2. Check your i... ⇲

Delayed transaction updates

Fix: 1. Ensure that you have a stable internet connection. If your connection is slow, transactions may take longer to update. 2. Try refreshing... ⇲

Payments issue

No confirmation number for records

Fix: 1. After completing a transaction, take a screenshot of the confirmation screen as a temporary record. 2. Check if the app has a transaction... ⇲

UI issue

Lack of transaction time display

Fix: 1. Check the settings within the app to see if there is an option to display transaction times. Sometimes, features can be toggled on or off... ⇲

Confusing interface

Fix: 1. Spend some time exploring the app's features and layout. Familiarizing yourself with the interface can help reduce confusion. 2. Look for... ⇲

Old app preferred

Fix: 1. If you have access to the old version of the app, consider reinstalling it if it is still available in your purchase history. 2. Familiar... ⇲

Difficult navigation

Fix: 1. Take a moment to explore the app's menu and settings. Familiarizing yourself with the layout can help improve navigation. 2. Use the sear... ⇲

Freezing issue

My WSB freezes

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.1%

Bad experience

1.4%

Neutral

1.4%

~ from our NLP analysis of 1,590 combined software ratings.

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Private Data My WSB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location